Lead Material Handler

Mass General Brigham; Boston (MA); On-site; USD 40,000 - 55,000; Full time

Job summary

Mass General Brigham is seeking a Lead Material Handler at the Brigham and Women's Hospital to manage the supply function, ensure timely replenishment of medical supplies, and train new staff. Ideal candidates will possess strong problem-solving skills and a background in distribution logistics. This on-site position requires the ability to work in a fast-paced environment while maintaining high standards of customer service.

Qualifications

• High School diploma required; Bachelor’s degree preferred.
• Must have technical knowledge of distribution and vendor relationships.
• Ability to operate power equipment.

Responsibilities

• Responsible for assessing and replenishing med/surg supplies.
• Train new staff on products and procedures.
• Collaborate with nursing units on logistics and supply flow.

Skills

Customer service

Problem resolution

Technical knowledge of distribution

Power equipment operation

Education

High School diploma

Bachelor’s degree (preferred)

Job description

Site: The Brigham and Women's Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

GENERAL SUMMARY/ OVERVIEW STATEMENT: Under the general supervision of the Supply Support Manager and within established hospital and departmental guidelines, the Lead Material Handler - CWN is responsible for a wide variety of functions, including but not limited to, assessing and replenishing med/surg supplies, maintaining pod profiles and par levels, placing outside orders and maintaining inventory levels. The lead for CWN is also responsible for training new staff on new products, quality assurance review of bedside cart delivery system. Performs all job functions of a material handler.

PRINCIPAL DUTIES AND RESPONSIBILITIES: Performs all job functions required and expected of the materials handler. Basic distribution functions including, but not limited to, unit assessment and replenishment of med/surg supplies and ordering supplies from outside vendors. Assists with general supervision of assigned employees assuring all tasks are completed in a timely and efficient manner. Assists with training new employees, provide training on new products, support product conversions. Reports any discrepancies, problems or questions to manager, related to supply, acquisition and distribution process. Focuses on customer service issues such as resolving customer inquiries related to Supply Support and maintaining positive working relationships with individual unit staff members. Collaborates with Nursing Units and Inventory Controller on planning, logistics, and supply flow continuity. Place outside orders, track inventory needs. Follows hospital, TJC, DPS, OSHA and CMS guidelines and procedures for supply stocking and rotation. The lead materials handler may be present in secure medication storage areas and are allowed to handle and distribute medications supplied by the BWH materials management department. Performs other duties as assigned.

Qualifications

QUALIFICATIONS:

High School diploma required; Bachelor’s degree preferred. Basic mathematical and reading skills. Must have technical knowledge of distribution and vendor relationships. Must have the ability to operate power equipment. Must have general customer service and problem resolution skills. Database and PC application skills required.

WORKING CONDITIONS: Ability to work in a fast paced and stressful environment. On feet most of 8 hour shift. Must be able to lift up to fifty pounds (50 lbs.) Must be able push/pull 400 lbs. using flat bed (manual); 800 lbs. using pallet jack (manual). Some hazards associated with soiled linen, needles. Must have the ability to adjust to operational changes including service and schedule changes.

Additional Job Details (if applicable)

Additional Job Description

Remote Type

Onsite

Work Location

75 Francis Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Rotating (United States of America)

EEO Statement:

The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.