Lead Massage Therapist Trainer - Train & Elevate Therapists

Hand & Stone Massage and Facial Spa; Town of Florida (NY); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Dental insurance

Employee discounts

Flexible schedule

Job summary

Hand & Stone Massage and Facial Spa is seeking a Lead Massage Therapist Trainer to develop skilled therapists across Broward locations and standardize onboarding experiences. You will lead hands-on training, reinforce protocols, and ensure guest satisfaction with consistent service standards.

You will assess readiness, coach teams, and report progress to Spa Directors while maintaining training documentation.

Qualifications

• Active Florida Massage Therapist license.
• 2+ years of professional massage experience.
• Experience as trainer or team leader preferred.
• Strong knowledge of massage protocols and professional boundaries.
• Excellent communication, organization, and follow-through.
• Ability to give feedback with encouragement and accountability.
• Independent, dependable, and motivated to help others succeed.
• Willingness to travel between Broward locations and Fort Myers quarterly.

Responsibilities

• Lead hands-on new-hire Massage Therapist training across Broward locations.
• Deliver a consistent onboarding experience.
• Reinforce Hand & Stone protocols, service standards, professionalism, and guest experience expectations.
• Observe techniques and provide clear, constructive coaching and feedback.
• Assess therapist readiness before transitioning into the treatment room.
• Communicate training progress, strengths, and development needs to Spa Directors and leadership.
• Provide additional coaching and skill development to existing Massage Therapists as needed.
• Serve as a trusted training resource for therapists and spa leadership.
• Maintain appropriate training documentation and follow-up.
• Maintain regular treatment-room availability as part of your Massage Therapist schedule.
• Travel to Fort Myers quarterly to support training consistency.

Skills

Massage Therapy experience

Trainer / Instructor experience

Communication skills

Coaching abilities

Feedback delivery

Independent work

Professional boundaries

Education

Florida Massage Therapist license

Job description

Hand & Stone Massage and Facial Spa is seeking a Lead Massage Therapist Trainer to develop skilled therapists across Broward locations and standardize onboarding experiences. You will lead hands-on training, reinforce protocols, and ensure guest satisfaction with consistent service standards.

You will assess readiness, coach teams, and report progress to Spa Directors while maintaining training documentation.