Lead Massage Therapist Trainer - Train & Elevate Therapists

Hand & Stone Massage and Facial Spa

Town of Florida (NY)

On-site

USD 28,000 - 34,000

Full time

13 days ago
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Benefits offered by this job

Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Training & development
Dental insurance
Employee discounts
Flexible schedule

Job summary

Hand & Stone Massage and Facial Spa is seeking a Lead Massage Therapist Trainer to develop skilled therapists across Broward locations and standardize onboarding experiences. You will lead hands-on training, reinforce protocols, and ensure guest satisfaction with consistent service standards.

You will assess readiness, coach teams, and report progress to Spa Directors while maintaining training documentation.

Qualifications

  • Active Florida Massage Therapist license.
  • 2+ years of professional massage experience.
  • Experience as trainer or team leader preferred.
  • Strong knowledge of massage protocols and professional boundaries.
  • Excellent communication, organization, and follow-through.
  • Ability to give feedback with encouragement and accountability.
  • Independent, dependable, and motivated to help others succeed.
  • Willingness to travel between Broward locations and Fort Myers quarterly.

Responsibilities

  • Lead hands-on new-hire Massage Therapist training across Broward locations.
  • Deliver a consistent onboarding experience.
  • Reinforce Hand & Stone protocols, service standards, professionalism, and guest experience expectations.
  • Observe techniques and provide clear, constructive coaching and feedback.
  • Assess therapist readiness before transitioning into the treatment room.
  • Communicate training progress, strengths, and development needs to Spa Directors and leadership.
  • Provide additional coaching and skill development to existing Massage Therapists as needed.
  • Serve as a trusted training resource for therapists and spa leadership.
  • Maintain appropriate training documentation and follow-up.
  • Maintain regular treatment-room availability as part of your Massage Therapist schedule.
  • Travel to Fort Myers quarterly to support training consistency.

Skills

Massage Therapy experience
Trainer / Instructor experience
Communication skills
Coaching abilities
Feedback delivery
Independent work
Professional boundaries

Education

Florida Massage Therapist license

Job description

Hand & Stone Massage and Facial Spa is seeking a Lead Massage Therapist Trainer to develop skilled therapists across Broward locations and standardize onboarding experiences. You will lead hands-on training, reinforce protocols, and ensure guest satisfaction with consistent service standards.

You will assess readiness, coach teams, and report progress to Spa Directors while maintaining training documentation.

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