Lead Management and Program Analyst (Lead Site Analyst)

Internal Revenue Service; Fresno (CA); On-site; USD 80,000 - 110,000; Full time

Job summary

The Internal Revenue Service seeks a qualified professional for the Taxpayer Services Service Center - Accounts Management in Fresno to support operations with strong analytical and evaluative skills, project management, budgeting, and clear oral communication with internal partners.

Experience with Microsoft Office Suite and SharePoint is desired; familiarity with process improvements and presenting to senior management is a plus.

Qualifications

• Analytical and evaluative methods (qualitative/quantitative) experience.
• Ability to apply management principles to programs and studies.
• Experience with project management to evaluate complex projects.
• Budgeting methods and ability to prepare analyses and estimates.
• Oral communication to present findings and negotiate solutions.
• Liaison between the Agency and internal parties on sensitive matters.
• Recommend process improvements through data evaluation.
• Prepare and deliver presentations to senior/executive management.
• Experience with Office Suite and SharePoint administration/workflow design.

Skills

Analytical thinking

Project management

Budgeting

Oral communication

Liaison with internal parties

Process improvement

Presentations

Stakeholder engagement

Tools

Microsoft Office Suite

SharePoint 2010

Workflow design

Job description

WHAT IS TAXPAYER SERVICES?

A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Position(s) are to be filled in following area(s): Taxpayer Services Service Center - Accounts Management Fresno REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILS

Federal experience is not required. Experience may have been gained in the public sector, private sector or through Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week, on your resume. You must meet the following requirements by the closing date of this announcement.

QUALIFICATION REQUIREMENTS:

To qualify for this position, you must meet the qualification requirements outlined below:

SPECIALIZED EXPERIENCE GS-13:

• Demonstrating accomplishment of analytical and evaluative methods and techniques, both qualitative and quantitative.
• Management and organizational principles to apply to programs, projects and studies concerning the efficiency and effectiveness of operations and means to improve them.
• Experience with project management to evaluate complex projects and studies and to identify problem areas, trends, deficiencies, and other similar factors affecting operations.
• Budgeting methods and techniques to prepare analyses and estimates.
• Oral communication techniques to present findings, deliver briefings, and negotiate solutions to disputed recommendations.
• Acting as a liaison between the Agency and internal parties on significant and sensitive matters involving safety, employee, and communication activities.
• Recommending process improvements through evaluation of data and reports.
• Preparing and delivering presentations to a variety of audiences including senior and executive management.
• Microsoft Office Suite (Excel, Outlook, Word, Publisher, Adobe-creating fillable forms) SharePoint 2010 site Administration, work-flow creation, and design of SharePoint content AND

TIME AFTER COMPETITIVE APPOINTMENT (TACA):

By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens"

TIME IN GRADE (TIG):

For positions above the GS-05, applicants must meet applicable time-in-grade requirements to be considered eligible. One year (52 weeks) at the next lower grade level is required to meet the time-in-grade requirements for the grade you are applying for. For positions at the GS-05, you cannot advance to the GS-05 if you have held a GS-02 in the past 52 weeks. There is no TIG restriction for GS-02, 03 or 04 positions.

For more information on qualifications please refer to OPM's Qualifications Standards.