Tax Examining Technician - Compliance Liaison

Internal Revenue Service; Andover (MA); On-site; USD 55,000 - 75,000; Full time

Job summary

Internal Revenue Service in the United States seeks a qualified professional to support the Return Integrity and Compliance Services – Refundable Credits Examination, Examination Operations. The role focuses on evaluating complex tax issues and ensuring accurate processing of refundable credits.

You will apply tax laws, review cases, identify options for taxpayers, and document actions in accordance with federal standards while handling sensitive information with integrity.

Qualifications

• Experience with tax laws, rules, and regulations relevant to individual and business tax law.
• Ability to identify issues, adjust accounts, and advise taxpayers on obligations.

Responsibilities

• Manage sensitive tax cases and determine appropriate actions.
• Explain options to taxpayers and resolve inquiries.
• Update accounts and records to reflect corrections.

Skills

Tax law knowledge

Attention to detail

Analytical thinking

Job description

WHAT IS TAXPAYER SERVICES?

A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Position(s) are to be filled in following area(s): TS - RICS-Return Integrity and Compliance Services - Return Integrity & Compliance, Refundable Credits Examination, Examination Operations REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILS

As a current employee, you know the great benefits we offer. Should you have any questions about benefits, please contact the Employee Resource Center (ERC) at 1-866-743-5748 option #1 for ERC.

Federal experience is not required. Experience may have been gained in the public sector, private sector or through Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week, on your resume.

You must meet the following requirements by the closing date of this announcement.

SPECIALIZED EXPERIENCE GS-08:

Experience with relevant tax laws, rules, and regulations which may include individual and business tax law, collection techniques and enforcement, actions, regulations, practices, tax forms, notices, bills, and other documents to manage sensitive case problems; Experience identifying the nature and scope of problems or issues, making appropriate adjustments to accounts, and advising taxpayers of options available for meeting tax obligations; updating and adjusting accounts to resolve taxpayer's inquiries.

AND

You must also meet the following requirement(s):

• TIME AFTER COMPETITIVE APPOINTMENT (TACA): By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens"
• TIME IN GRADE (TIG): For positions above the GS-05, applicants must meet applicable time-in-grade requirements to be considered eligible. One year (52 weeks) at the next lower grade level is required to meet the time-in-grade requirements for the grade you are applying for. For positions at the GS-05, you cannot advance to the GS-05 if you have held a GS-02 in the past 52 weeks. There is no TIG restriction for GS-02, 03 or 04 positions.

For more information on qualifications please refer to OPM's Qualifications Standards.