Lead Maintenance Technician

KETTLER; Washington (District of Columbia); On-site; USD 33,000 - 47,000; Full time

Benefits offered by this job

Paid Time Off

Health, Dental, Vision insurance

Life Insurance

Prescription coverage

Tax-Advantaged Spending Accounts (HSA或

404(k) retirement plan with company

Job summary

KETTLER is seeking a Lead Maintenance Technician for our Washington, DC properties. Under the Maintenance Manager, you will perform general repairs, respond to resident service requests, and help maintain curb appeal and quality of apartment homes.

You will handle HVAC, electrical, plumbing and appliance repairs, support budgeting tasks, and oversee make-ready processes for new move-ins. A valid driver’s license and EPA/CFC certification are required.

Qualifications

• 3+ years of apartment maintenance experience.
• Universal EPA/CFC Certification.
• Mastery of appliance, electrical and plumbing repair.
• Strong understanding of HVAC repair.
• Valid Driver’s License and resident within 30 minutes of property.
• Excellent English communication skills, both verbal and written.
• On-call after-hours rotation, including nights and weekends.
• Ability to lift 60 lbs and climb ladders.

Responsibilities

• Participating in all maintenance projects.
• Performing general repair of property grounds, apartments, and building exteriors.
• Supporting the Maintenance Manager with budgets and other administrative tasks.
• Responding to resident requests for maintenance and service within HVAC, electrical, plumbing and appliance repair; escalates problem to supervisor or outside contractor as necessary.
• Preventive maintenance repair on all systems at the property.
• Complete the “make-ready” process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a “punch” list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work.
• Demonstrating customer service skills by treating residents and others with respect, answering resident questions, responding sensitively to complaints about maintenance services, and completing assigned work orders with efficiency and urgency.
• Other duties as assigned.

Skills

Maintenance experience

HVAC repair

Electrical repair

Plumbing repair

EPA/CFC Certification

Valid Driver's License

Job description

The Lead Maintenance Technician, under the direction of the Maintenance Manager, is responsible for general maintenance, repairs in apartments and buildings, maintaining curb appeal and quality of apartment homes, and responding to service request of residents.

Compensation: $29.00/hour.

We offer a robust Benefits Package including, but not limited to:

• Paid Time Off.
• Health, Dental, Vision insurance; Life Insurance; Prescription coverage.
• Tax-Advantaged Spending Accounts (HSA or FSA).
• 401(k) retirement plan with company match.

Responsibilities

• Participating in all maintenance projects.
• Performing general repair of property grounds, apartments, and building exteriors.
• Supporting the Maintenance Manager with budgets and other administrative tasks.
• Responding to resident requests for maintenance and service within the areas of HVAC, electrical, plumbing and appliance repair by troubleshooting the problem and taking appropriate action to repair and/or restore service within the quality and time standards established by the organization; escalates problem to supervisor or outside contractor as necessary.
• Preventive maintenance repair on all systems at the property.
• Completing the “make-ready” process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a “punch” list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work.
• Demonstrating customer services skills by treating residents and others with respect, answering resident questions, responding sensitively to complaints about maintenance services, and completing assigned work orders with efficiency and urgency.
• Other duties as assigned.

Qualifications

• 3+ years of apartment maintenance experience.
• Universal EPA/CFC Certification.
• Mastery of appliance, electrical and plumbing repair.
• Strong understanding of HVAC repair.
• Valid Driver’s License and must live within 30 minutes of the property.
• Excellent English communication skills, both verbal and written.
• Must be responsible for taking calls for after hour’s emergency maintenance; including nights and weekends on a rotational basis.
• Must have personal/reliable transportation to get to work in order to respond to on-call emergencies as they occur.
• Must carry a cell phone as required for on-call maintenance.
• Ability to use a computer.
• Ability to walk the grounds and apartments, ascend stairs around the property, lift 60 lbs., climb ladders over 10 feet, and perform other general physical activities.