Lead Maintenance Technician

KETTLER; Arlington (VA); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

Life insurance

Prescription coverage

HSA or FSA

401(k) with company match

Job summary

KETTLER is seeking a Lead Maintenance Technician in Arlington, VA to handle maintenance, repairs, and Make-Ready tasks across apartments and buildings. You will respond to resident service requests, troubleshoot HVAC, electrical, and plumbing issues, and support budgets and admin tasks.

Qualified candidates have 3+ years of apartment maintenance experience, EPA/CFC certification, strong hands-on repair skills, and a valid driver’s license. On-call shifts nights/weekends apply.

Qualifications

• 3+ years of apartment maintenance experience.
• Universal EPA/CFC Certification required.
• Mastery of appliance, electrical and plumbing repair.
• Strong understanding of HVAC repair.
• Valid Driver’s License and live within 30 minutes of the property.
• Excellent English communication skills, both verbal and written.
• On-call duties including nights and weekends on a rotation.

Responsibilities

• Participating in all maintenance projects.
• Performing general repair of property grounds, apartments, and building exteriors.
• Supporting the Maintenance Manager with budgets and other administrative tasks.
• Responding to resident requests for maintenance and service with troubleshooting and timely repair.
• Preventive maintenance on all property systems.
• Complete the make-ready process for vacant apartments and move-ins.
• Demonstrate customer service by respectful interaction and efficient work orders.
• Other duties as assigned.

Skills

HVAC repair

Electrical repair

Plumbing repair

General maintenance

On-call availability

Budget/admin support

English communication

Education

Universal EPA/CFC Certification

Job description

The Lead Maintenance Technician, under the direction of the Maintenance Manager, is responsible for general maintenance, repairs in apartments and buildings, maintaining curb appeal and quality of apartment homes, and responding to service request of residents.

Compensation: $25.00 - $30.00/hour

We offer a robustBenefits Packageincluding, but not limited to:

• Paid Time Off.
• Health, Dental, Vision insurance; Life Insurance; Prescription coverage.
• Tax-Advantaged Spending Accounts (HSA or FSA).
• 401(k) retirement plan with company match.

Responsibilities:

• Participating in all maintenance projects.
• Performing general repair of property grounds, apartments, and building exteriors.
• Supporting the Maintenance Manager with budgets and other administrative tasks.
• Responding to resident requests for maintenance and service within the areas of HVAC, electrical, plumbing and appliance repair by troubleshooting the problem and taking appropriate action to repair and/or restore service within the quality and time standards established by the organization; escalates problem to supervisor or outside contractor as necessary.
• Preventive maintenance repair on all systems at the property.
• Completing the “make-ready” process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a “punch” list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work.
• Demonstrating customer services skills by treating residents and others with respect, answering resident questions, responding sensitively to complaints about maintenance services, and completing assigned work orders with efficiency and urgency.
• Other duties as assigned.

Qualifications:

• 3+years of apartment maintenance experience.
• Universal EPA/CFC Certification.
• Mastery of appliance, electrical and plumbing repair.
• Strong understanding of HVAC repair.
• Valid Driver’s License and must live within 30 minutes of the property.
• Excellent English communication skills, both verbal and written.
• Must be responsible for taking calls for after hour’s emergency maintenance; including nights and weekends on a rotational basis.
• Must have personal/reliable transportation to get to work in order to respond to on-call emergencies as they occur.
• Must carry a cell phone as required for on-call maintenance.
• Ability to use a computer.
• Ability to walk the grounds and apartments, ascend stairs around the property, lift 60 lbs., climb ladders over 10 feet, and perform other general physical activities.