Lead Maintenance Technician

KETTLER; Cary (NC); On-site; USD 39,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Health insurance

Dental insurance

Vision insurance

Life Insurance

Prescription coverage

401(k) with company match

Job summary

KETTLER is seeking a Lead Maintenance Technician in Cary, NC to perform general maintenance, repairs in apartments and buildings, and uphold curb appeal and quality of homes. You will respond to resident service requests, assist with budgets, and support the Maintenance Manager in daily operations.

The role requires 3+ years of apartment maintenance, EPA/CFC certification, and strong HVAC, electrical, and plumbing repair skills. A valid driver’s license and reliable transportation are required.

Qualifications

• 3+ years of apartment maintenance experience.
• Excellent English communication skills, verbal and written.
• Must be responsible for taking calls for after-hours emergency maintenance; nights and weekends on rotation.
• Must have a valid driver's license and live within 30 minutes of the property.

Responsibilities

• Perform general repairs on property grounds, apartments, and building exteriors.
• Assist the Maintenance Manager with budgets and administrative tasks.
• Respond to resident maintenance requests and troubleshoot HVAC, electrical, plumbing, and appliance issues.
• Schedule and coordinate vendors for make-ready and punch-list items.
• Conduct preventive maintenance on all property systems.
• Complete make-ready tasks to prepare vacant apartments for leasing and move-ins.
• Demonstrate strong customer service with residents and prioritize timely, quality work.
• Other duties as assigned.

Skills

Customer service

English communication

On-call readiness

Education

Universal EPA/CFC Certification

Tools

HVAC systems

Electrical systems

Plumbing systems

Job description

The Lead Maintenance Technician, under the direction of the Maintenance Manager, is responsible for general maintenance, repairs in apartments and buildings, maintaining curb appeal and quality of apartment homes, and responding to service request of residents.

Compensation:

$28.00 - $29.00/hr.

Sign on bonus:

$750.00.

We offer a robustBenefits Packageincluding, but not limited to:

• Paid Time Off.
• Health, Dental, Vision insurance; Life Insurance; Prescription coverage.
• Tax-Advantaged Spending Accounts (HSA or FSA).
• 401(k) retirement plan with company match.

Responsibilities:

• Participating in all maintenance projects.
• Performing general repair of property grounds, apartments, and building exteriors.
• Supporting the Maintenance Manager with budgets and other administrative tasks.
• Responding to resident requests for maintenance and service within the areas of HVAC, electrical, plumbing and appliance repair by troubleshooting the problem and taking appropriate action to repair and/or restore service within the quality and time standards established by the organization; escalates problem to supervisor or outside contractor as necessary.
• Preventive maintenance repair on all systems at the property.
• Completing the “make-ready” process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a “punch” list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work.
• Demonstrating customer services skills by treating residents and others with respect, answering resident questions, responding sensitively to complaints about maintenance services, and completing assigned work orders with efficiency and urgency.
• Other duties as assigned.

Qualifications:

• 3+years of apartment maintenance experience.
• Universal EPA/CFC Certification.
• Mastery of appliance, electrical and plumbing repair.
• Strong understanding of HVAC repair.
• Valid Driver’s License and must live within 30 minutes of the property.
• Excellent English communication skills, both verbal and written.
• Must be responsible for taking calls for after hour’s emergency maintenance; including nights and weekends on a rotational basis.
• Must have personal/reliable transportation to get to work in order to respond to on-call emergencies as they occur.
• Must carry a cell phone as required for on-call maintenance.
• Ability to use a computer.
• Ability to walk the grounds and apartments, ascend stairs around the property, lift 60 lbs., climb ladders over 10 feet, and perform other general physical activities.