Maintenance Technician

KETTLER; North Charleston (SC); On-site; USD 33,000 - 39,000; Full time

Job summary

KETTLER is seeking a Maintenance Technician to perform general maintenance and repairs in apartments and buildings, and to respond promptly to resident service requests under the supervision of the Maintenance Manager.

You will troubleshoot HVAC, electrical, plumbing, and appliance issues, complete work orders to quality and time standards, and participate in preventive maintenance and turnover repairs for market-ready units.

Qualifications

• EPA/CFC Type I & II certifications preferred; must obtain within 90 days.
• At least 1 year of apartment/hotel/facilities maintenance experience.
• Valid Driver’s License; live within 30 minutes of the property.
• Excellent customer service and timely responses to residents.
• On-call maintenance rota including nights/weekends.
• Personal transportation and cell phone required for on-call duties.

Responsibilities

• Handle multiple residential service requests daily.
• Respond to HVAC, electrical, plumbing, and appliance issues by troubleshooting and repairing.
• Participate in all maintenance projects.
• Prepare vacant units for market-ready status.
• Perform preventive maintenance on property systems.
• Repair general grounds, apartments, and building exteriors.
• Provide courteous customer service and efficient, accurate work orders.
• Other duties as assigned.

Skills

EPA/CFC Type I/II

Facilities maintenance

English communication

On-call readiness

Job description

The Maintenance Technician, under the direction of the Maintenance Manager, is responsible for general maintenance, repairs in apartments and buildings, and responding to service requests of residents.

Compensation:

$24 - 28/Hour.

We offer a robustBenefits Packageincluding, but not limited to:

• Paid Time Off.
• Health, Dental, Vision insurance; Life Insurance; Prescription coverage.
• Tax-Advantaged Spending Accounts (HSA or FSA).
• 401(k) retirement plan with company match.

Responsibilities:

• Handle multiple residential service requests daily.
• Responding to resident requests for maintenance and service within the areas of HVAC, electrical, plumbing and appliance repair by troubleshooting the problem and taking appropriate action to repair and/or restore service within the quality and time standards established by the organization; escalates problem to supervisor or outside contractor as necessary.
• Participating in all maintenance projects.
• Prepare vacant units for market ready status through turn-over repairs and improvements.
• Preventive maintenance repair on all systems at the property.
• Performing general repair of property grounds, apartments, and building exteriors.
• Demonstrating customer services skills by treating residents and others with respect, answering resident questions, responding sensitively to complaints about maintenance services, and completing assigned work orders with efficiency and urgency.
• Other duties as assigned.

Qualifications:

• EPA/CFC Type I & II certifications preferred - Must obtain within 90 days from date of hire.
• 1 year of apartment, hotel, or facilities maintenance experience with intermediate knowledge of HVAC, appliance, electrical, and plumbing repair.
• Valid Driver’s License and must live within 30 minutes of the property.
• Outstanding customer service and focus on providing residents with timely and accurate responses.
• Must be responsible for taking calls for after hour’s emergency maintenance; including nights and weekends on a rotational basis.
• Must have personal/reliable transportation to get to work in order to respond to on-call emergencies as they occur.
• Must carry a cell phone as required for on-call maintenance.
• Ability to use a computer.
• Good English communication skills, both verbal and written.
• Ability to walk the grounds and apartments, ascend stairs around the property, lift 60 lbs., climb ladders over 10 feet, and perform other general physical activities.