Lead Maintenance Supervisor - Multifamily

Harbor Group Management in; Burien (WA); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Competitive salaries

401(k) plan with employer matching

Paid time off & holidays

Health Savings Account with employer's

Tuition reimbursement

Job summary

Harbor Group Management is seeking a Maintenance Supervisor for a multifamily community to oversee maintenance operations, lead the team, and ensure safety, cleanliness, and reliable functioning of buildings and grounds.

The role requires hands-on technical skills, strong customer service, and the ability to manage multiple priorities while coordinating with vendors and contractors to maintain high standards.

Qualifications

• Minimum of three years' experience in multifamily property maintenance, including turnover/make-ready processes.
• At least one year of supervisory or team leadership experience is required.
• Expertise in general maintenance including plumbing, electrical, carpentry, drywall, painting, or appliance repair.
• Proficiency in diagnosing maintenance issues and implementing effective solutions.

Responsibilities

• Supervise, train, and provide guidance to the maintenance team, ensuring tasks are completed effectively and on time.
• Diagnose and repair issues related to plumbing, HVAC, electrical, appliances, carpentry, and general property maintenance.
• Respond to resident service requests and complete work orders in accordance with company standards and timelines.
• Oversee and participate in the make-ready process, including pre-move-out inspections, punch list creation, scheduling of vendors, and final quality checks.
• Ensure all common areas, exteriors, and grounds are clean, safe, and visually appealing in alignment with company standards.
• Schedule and supervise both in-house maintenance and third-party contractor/vendor work.
• Perform and document monthly preventative maintenance according to company policies and procedures.
• Maintain an organized inventory of supplies, tools, and parts; order materials as needed while adhering to budget guidelines.
• Ensure safety protocols are followed by conducting regular safety meetings, maintaining current MSDS sheets, and complying with OSHA and other safety standards.
• Inspect work completed by staff, vendors, and contractors to verify quality and compliance with specifications.
• Provide excellent customer service by addressing resident concerns promptly and professionally.
• Identify cost-saving opportunities and avoid unnecessary replacement of parts or materials.

Skills

Maintenance supervision

Multifamily property maintenance

Plumbing

Electrical

Carpentry

HVAC

General repairs

Customer service

Education

EPA Universal HVAC certification

Tools

Microsoft Office

Property Management software

Maintenance Ticketing System

Job description

Harbor Group Management is seeking a Maintenance Supervisor for a multifamily community to oversee maintenance operations, lead the team, and ensure safety, cleanliness, and reliable functioning of buildings and grounds.

The role requires hands-on technical skills, strong customer service, and the ability to manage multiple priorities while coordinating with vendors and contractors to maintain high standards.