Lead Maintenance Supervisor – Facilities & Make-Ready

Greystar; Charlotte (NC); On-site; USD 50,000 - 54,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Paid Time Off

Onsite housing discount

401(k) with company match

Parental leave

Job summary

Greystar is seeking a Maintenance Supervisor at the City Office in Charlotte, NC. You will oversee and perform technical and mechanical work to keep the community's buildings, grounds, amenities, and common areas clean, safe, and functional.

You will respond to resident service requests, manage make-ready preparations for new moves, supervise vendors, maintain safety programs, and help budget and control costs while upholding Greystar standards.

Qualifications

• High school diploma, GED, or related experience and training.
• Experience in property management maintenance, other building maintenance, or related trade.
• Incumbents must provide own hand tools unless prohibited by State law and must be knowledgeable and skilled in the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment and measuring devices.
• Ability to apply principles of logical thinking to define and correct problems.
• Proficiency in customer service and interpersonal communication skills in order to effectively interact with residents, clients, team members, and other business contacts, respond courteously to questions and requests, and stay calm when addressing and resolving customer problems.
• Ability to read, write, and communicate effectively to represent company management in a support capacity, act as the first point of contact for internal team members and external visitors to the Company, and answer questions related to department operating policies.
• Proficiency in internet, word processing, spreadsheet, and database management programs in order to maintain records of information and develop and provide information for the manager’s use.

Responsibilities

• Respond to resident service requests and complete maintenance work orders.
• Oversee and complete the make-ready process for vacant apartments, including inspections and scheduling vendors.
• Develop standards for cleanliness and appearance of grounds, amenities, and common areas to reflect Greystar quality.
• Inspect work by service team members and contractors to ensure quality and compliance.
• Maintain inventory of spare parts and coordinate supplies with the Community Manager within budget.
• Support safety programs, OSHA compliance, and MSDS documentation.
• Assist Community Manager with budgeting for repairs and capital projects.
• Lead safety meetings and ensure proper use of tools and equipment.

Skills

Customer service

Interpersonal communication

Written communication

Problem solving

Logical thinking

Ability to read/write

Reading/writing effectively

Education

High school diploma or GED

Tools

Hand tools

Power tools

Word processing

Spreadsheets

Database management

Property management system

Job description

Greystar is seeking a Maintenance Supervisor at the City Office in Charlotte, NC. You will oversee and perform technical and mechanical work to keep the community's buildings, grounds, amenities, and common areas clean, safe, and functional.

You will respond to resident service requests, manage make-ready preparations for new moves, supervise vendors, maintain safety programs, and help budget and control costs while upholding Greystar standards.