Lead Maintenance & Resident Experience Manager

Stoa Group; Pensacola (FL); In loco; USD 52.000 - 76.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive compensation

Retirement plan with company match

Paid time off and paid holidays

100% employer-paid health insurance

Dental and vision insurance

Employee rental discount

Professional development opportunities

Career growth opportunities

Collaborative and values-drivenculture

Descrizione del lavoro

Stoa Group is seeking a Service Manager to lead maintenance operations at The Flats at Ransley in Pensacola, FL. You will manage a team of maintenance professionals, oversee repairs, respond to service requests, and ensure the property remains safe, attractive, and well-maintained for residents.

You will train staff, manage vendors, oversee apartment turns, and drive preventive maintenance programs while delivering exceptional resident experiences and maintaining high standards of service and

Competenze

• Five (5) or more years of hands-on maintenance experience.
• Current EPA Certification.
• Supervisory experience leading onsite maintenance teams.
• Availability to work a flexible schedule, including weekends.
• Valid driver's license and reliable transportation.

Mansioni

• Oversee and perform maintenance and repairs involving HVAC, plumbing, electrical, appliances, carpentry, painting, and general building systems.
• Serve as the community's technical expert while providing training and guidance to maintenance team members.
• Ensure maintenance issues are resolved efficiently and in accordance with company standards.
• Manage vendor relationships and oversee contractor work to ensure quality service and timely completion.
• Build positive relationships with residents by providing exceptional customer service and professional communication.
• Monitor apartment vacancies and oversee the make-ready process to minimize downtime and prepare for new residents.
• Implement and oversee preventive maintenance programs designed to extend equipment life.
• Lead, coach, and develop onsite maintenance team members and participate in on-call emergencies.

Conoscenze

Maintenance experience

EPA Certification

Supervisory experience

HVAC knowledge

Plumbing knowledge

Electrical knowledge

Computer skills

Driver's license

Formazione

High school diploma or equivalent

Descrizione del lavoro

Stoa Group is seeking a Service Manager to lead maintenance operations at The Flats at Ransley in Pensacola, FL. You will manage a team of maintenance professionals, oversee repairs, respond to service requests, and ensure the property remains safe, attractive, and well-maintained for residents.

You will train staff, manage vendors, oversee apartment turns, and drive preventive maintenance programs while delivering exceptional resident experiences and maintaining high standards of service and