Property Management Onboarding Coordinator

Good-Life-Property-Management-3; United States; Remote; USD 17,000 - 21,000; Full time

Job summary

Good Life Property Management is seeking a Property Onboarding Coordinator to ensure a smooth onboarding experience for new properties and serve as the primary contact for HOAs in our portfolio.

You will handle utilities setup/cancels, data-entry tasks, and support the Leasing Department with overflow work. This is a fully remote role with PST hours, requiring strong admin and customer-service skills.

Qualifications

• Experience in real estate, property management, or strong admin/customer service background.
• Proficiency with G-Suite apps and property management software.
• Strong organizational and time-management skills.
• Excellent communication and negotiation abilities.
• Good customer-service mindset and responsiveness.
• Internet speed of at least 50 Mbps.
• Fully remote role; must work 8:30–5:00 PST hours.

Responsibilities

• Serve as front line for tenant calls and answer common questions.
• Escalate calls to the right internal resource when needed.
• Manage general email inboxes.
• Collect HOA governing documents for properties.
• Set up and cancel utilities for properties entering/leaving management.
• Enter new properties into management systems.
• Perform clerical and data-entry tasks for routine management.
• Assist Leasing Manager and field team with one-off tasks as assigned.
• Handle other duties as assigned.

Skills

Real estate / property mgmt experience

G-Suite & PM software

Organizational skills

Communication & negotiation

Customer service

Internet speed 50 Mbps

Remote work hours 8:30-5:00 PST

Tools

G-Suite

Property management software

Job description

The Property Onboarding Coordinator is responsible for a smooth onboarding experience for new properties we begin managing. The Property Onboarding Coordinator also is the primary point of contact for homeowners associations (HOAs) that we manage properties in, manages the activation/cancellation of utility services, and assists the Leasing Department with one-off tasks and overflow work.

Duties and Responsibilities:

• Front line for the prospective tenants call queue and able to answer commonly asked questions.
• Escalate prospective calls to the correct internal resource, when applicable.
• Manage general email mailboxes
• Collect HOA governing documents for new and existing properties.
• Establishing utilities for properties beginning management and canceling utilities for properties canceling management.
• Entering new properties into management systems.
• Clerical and data entry tasks for all routine management.
• Assist with Leasing Manager and field team one-off tasks as assigned.
• All other duties as assigned.

Skills and Qualifications:

• Experience working in real estate, property management, or a strong administrative and customer service background.
• Proficiency in G-Suite applications (Gmail, Drive, Word, Sheets) and property management software.
• Strong organizational and time management skills.
• Excellent communication and negotiation skills.
• Good customer service skills.
• Internet speed must be a minimum of 50 Mbps.
• This position is fully remote and you can reside in any geographic location but you must be able to work 8:30 -5:00 PST. hours
• Annual Rate of Pay: $18,720 ($9/hr.)

EEO Statement:

Good Life Property Management is an Equal Employment Opportunity employer. We are committed to providing a workplace free from unlawful discrimination in any of our programs or activities. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or any other basis prohibited by applicable law.

Additionally, our organization participates in E-Verify. To learn more about E-Verify, including your rights and responsibilities, please visit: www.dhs.gov/E-Verify.