Lead Mainframe Computer Operator – High-Speed Print Operations

Connexus-Hub; Washington (District of Columbia); On-site; USD 60,000 - 90,000; Full time

Job summary

Connexus Hub in Washington, DC is seeking a hands-on Lead for mainframe print operations in a high-volume environment. You will operate and maintain high-speed printers, follow mainframe job instructions, and ensure on-time distribution of output.

The role requires leading or training junior operators, strict attendance on the fixed shift, and US work authorization with ability to pass federal suitability and badging.

Qualifications

• Direct hands-on experience with high-speed laser printers, impact printers and burster equipment.
• Working command of TSO/ISPF and JCL for job submission, monitoring, restart and recovery
• Experience leading or training junior operators on a shift
• Reliable attendance on a fixed shift, including the 3:00 PM - 11:30 PM swing shift
• High school diploma or equivalent. Bachelor's degree preferred
• Able to lift and move boxes of paper and form stock, and to stand and walk for most of a shift
• US work authorization and ability to pass a federal suitability check and badging

Responsibilities

• Operate and maintain high-speed laser printers, impact printers and bursters in a mainframe data center
• Set up printers from mainframe console instructions; load paper, toner and developer; swap forms and media
• Submit, schedule, monitor and track jobs using JCL within TSO; troubleshoot in TSO/ISPF
• Monitor and respond to console and error messages, and restart or recover jobs as needed
• Pull, organize and distribute completed print output to end users on schedule
• Communicate directly with the operating system and printer maintenance vendors when hardware or system faults occur
• Unload paper and form stock, keep the printer area clean and organized, and notify the baling room when recycle bins fill
• Support Production Control staff and provide day-to-day leadership, training and coverage decisions on shift

Skills

Printer ops

TSO/ISPF

JCL

Shift leadership

Education

High school diploma or equivalent

Tools

z/OS JES2/JES3

Job description

About the role

Connexus Hub is building a team to run mainframe data center operations for a federal agency in downtown Washington, DC. This is hands-on production operations work in a high-volume print environment, not a help desk and not a systems engineering role. The Lead runs the shift: same duties as the operators, plus responsibility for how the shift goes.

Shift 1:

7:00 AM - 3:30 PM, Mon-Fri

Shift 2:

3:00 PM - 11:30 PM, Mon-Fri

Location:

Washington, DC 20401. On-site, 100%. Not remote or hybrid

What you will do

• Operate and maintain high-speed laser printers, impact printers and bursters in a mainframe data center
• Set up printers from mainframe console instructions; load paper, toner and developer; swap forms and media
• Submit, schedule, monitor and track jobs using JCL within TSO; troubleshoot in TSO/ISPF
• Monitor and respond to console and error messages, and restart or recover jobs as needed
• Pull, organize and distribute completed print output to end users on schedule
• Communicate directly with the operating system and printer maintenance vendors when hardware or system faults occur
• Unload paper and form stock, keep the printer area clean and organized, and notify the baling room when recycle bins fill
• Support Production Control staff and provide day-to-day leadership, training and coverage decisions on shift

What you need

• Direct hands-on experience with high-speed laser printers, impact printers and burster equipment.
• Working command of TSO/ISPF and JCL for job submission, monitoring, restart and recovery
• Experience leading or training junior operators on a shift
• Reliable attendance on a fixed shift, including the 3:00 PM - 11:30 PM swing shift
• High school diploma or equivalent. Bachelor's degree preferred
• Able to lift and move boxes of paper and form stock, and to stand and walk for most of a shift
• US work authorization and ability to pass a federal suitability check and badging

Nice to have

• Prior work in a federal or government print or publishing operation
• z/OS, JES2 or JES3 exposure
• Experience with report distribution systems and forms management