Lead Machine Technician

North Carolina; Raleigh (NC); Hybrid; USD 39,000 - 55,000; Full time

Job summary

The State Library of North Carolina is looking for a Lead Machine Technician to join their team. This role involves maintaining and repairing digital talking book machines and braille eReaders, ensuring a ready inventory for delivery to patrons. Candidates should have an Associate's degree in electronics and demonstrate strong technical skills including troubleshooting and teamwork capabilities. The position allows for hybrid telework options, making it ideal for those looking to support accessibility services in a flexible manner.

Benefits

Hybrid telework eligibility

Health insurance options

Paid parental leave

Retirement plans

Qualifications

• Knowledge of electronics repair principles and practices.
• Experience with digital logic and troubleshooting.
• Ability to work independently and as part of a team.

Responsibilities

• Maintains and repairs digital talking book machines and braille eReaders.
• Orders and maintains parts inventory for devices.
• Provides technical support to patrons regarding device connectivity.

Skills

Electronics repair

Teamwork

Technical support

Troubleshooting

Attention to detail

Education

Associate's degree in electronics

Tools

Multimeter

Soldering iron

Job description

6 days ago Be among the first 25 applicants

Description of Work

• THIS IS AN ANTICIPATED VACANCY*
  
  

This position is deemed eligible for hybrid telework under DNCR’s Telework Policy.

Click Here To Learn About Employee Perks And Benefits

Click here to see the Total Compensation Calculator

This Position Is Located At

1841 Capital Blvd

Raleigh, North Carolina 27635

Primary Purpose Of Position

The State Library is seeking a dedicated and forward-thinking Lead Machine Technician to join our team. This position acts as the lead technician in the Machine Unit. It is responsible for ordering three models of digital talking book machines (DTBM) – DS1, DA1, and DA2 – as well as two models of braille eReaders – ZooMax (EBZ) and HumanWare (EBH) – from the National Library Service (NLS) and maintaining a ready inventory of these items for delivery to patrons.

Key Responsibilities Include But Are Not Limited To

• Maintains and repairs three models of digital talking book machines (DTBM) – DS1, DA1, and DA2 – as well as two models of braille eReaders – ZooMax (EBZ) and HumanWare (EBH)
• Maintains parts inventory, ordering supplies from the National Library Service (NLS)
• Provides technical support for patrons regarding DA2 digital talking book machine and HumanWare braille eReader Bluetooth and Wi-Fi connectivity
• Troubleshooting of hardware, software and battery issues with these machines.
• Orders and maintains an inventory of machine accessories, batteries and spare parts to ensure smooth operation of repair and distribution of machines.
• Primary telephone contact with NLS and the NLS Multi State Centers.
• Receives shipments of machines, accessories and parts, verifying quantity and quality.
• Coordinates small team of volunteers to help with machine maintenance and repairs.
  
  

Position/Physical Requirements:

• Typical work schedule is Monday-Friday, 7:30am-4:30pm.
• Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the subject's own body with or without reasonable accommodation.
• Work requires close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing; viewing a computer monitor; extensive reading; visual inspections involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication of parts at distances close to the eyes with or without reasonable accommodation.
• The position has significant telephone contact with National Library Service staff on supply and technical issues, and daily contact with the Machine Unit and other LBPH staff for general business purposes.
  
  

Website: statelibrary.ncdcr.gov

Twitter:@StateLibraryNC

Facebook:@StateLibraryNC

Knowledge, Skills And Abilities / Competencies

To receive credit for your work history and credentials, you must provide the information on the application form. Any information omitted from the application form, listed as general statements, listed under the text resume section, or on an attachment will not be considered for qualifying credit.

Qualified Candidates Must Have Or Be Able To

• Demonstrated knowledge of the principles and practices of electronics repair.
• Demonstrated experience using the types of tools and equipment required for electronics repair (multimeter, soldering iron, screwdrivers, pliers, snips, recycled battery conditioner, etc.).
• Demonstrated experience with digital logic and computer troubleshooting routines.
• Demonstrated experience with small parts, disassembling and reassembling machines.
  
  

Management Preferences:

• Demonstrated ability to follow oral and written instructions and procedures.
• Demonstrated ability to learn and apply a variety of guidelines in work procedures and practices.
• Demonstrated ability to work independently, organizing tasks and setting work priorities.
• Demonstrated ability to work successfully as part of a team, using courtesy and tact in all interactions.
• Demonstrated experience working in fields requiring attention to detail.
• Demonstrated experience working under stress and time pressures to meet deadlines.
• Demonstrated ability to learn and adapt to new technologies.
• Demonstrated ability to drive a 2.5-ton box truck
• Demonstrated ability to read/interpret braille (for menu navigation of EBZ + EBH machines)
  
  

Minimum Education And Experience Requirements

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See of oshr.nc.gov/experience-guide for details.

Associate's degree in electronics from an appropriately accredited institution.

AND

one year of experience in the repair and maintenance of a variety of specialized electronic devices, preferably including some responsibility for circuit modification.

OR

an equivalent combination of training and experience.

Based on the nature of work performed, may require appropriate licensure by the governing board or commission.

Supplemental and Contact Information

Section/Unit Description

The State Library of North Carolina – Accessible Books and Library Services (SNLC–ABLS) provides library programs and services to North Carolinians who cannot read standard print due to a visual, physical, or learning disability. The SLNC-ABLS is a part of the network of regional libraries operated by the Library of Congress National Library Service for the Blind and Print Disabled (NLS) that performs the functions of a public library. The library circulates 800,000 volumes annually to over 12,000+ eligible patrons through special deposit collections in libraries, hospitals, rest homes, and other institutions and the direct delivery of specially designed playback equipment and books and magazines in large print, Braille, and audio formats to individuals directly free of charge via U.S. Mail. The library manages a volunteer services program, records local North Carolina publications and magazines for circulation, publishes and distributes quarterly library newsletters, and sponsors reading and other library programs with support from the Friends of the SLNC-ABLS. SLNC-ABLS is committed to removing barriers to access and ensuring that collections and services reflect diverse perspectives.

Division Description

The State Library of North Carolina provides exceptional library service and exceptional service to libraries, helping North Carolinians live more abundant and purposeful lives. The State Library enriches the lives of North Carolinians through access to information resources, strengthens communities through exceptional library services, and inspires and supports literacy and lifelong learning for all North Carolinians.

For More Information Visit

Website: statelibrary.ncdcr.gov

Twitter: @StateLibraryNC

Facebook: @StateLibraryNC

Agency Description

The North Carolina Department of Natural and Cultural Resources (DNCR) takes care of the things that people love about North Carolina. DNCR manages over 100 locations across the state, including 27 historic sites, seven history museums, two art museums, five science museums, four aquariums, 35 state parks, four recreation areas, dozens of state trails and natural areas, the North Carolina Zoo, the State Library, the State Archives, the N.C. Arts Council, the African American Heritage Commission, the American Indian Heritage Commission, the State Historic Preservation Office, the Office of State Archaeology, the Highway Historical Markers program, the N.C. Land and Water Fund, and the Natural Heritage Program. The Department’s vision is to be the leader in using the state's natural and cultural resources to build the social, cultural, educational, and economic future of North Carolina. Everyone is welcome. For more information, please visit www.dncr.nc.gov. We encourage you to apply to become a part of our team!

_____________________________________________________________________________________

The Department of Natural and Cultural Resources (DNCR) selects applicants for employment based on required education and experience and job-related knowledge, skills, and abilities without regard to race, religion, color, national origin, sex, pregnancy, gender identity or expression, sexual orientation, age (40 or older), disability, National Guard or veteran status, genetic information, political affiliation, or political influence.

We are an Employment First state, ensuring that people with disabilities have equal opportunities to succeed in the state government workplace. DNCR supports pay equity for women, establish paid parental leave for birth, adoption, and foster care, and implement fair chance policies. Join a team that welcomes, values, respects and supports all members of our work community.

Application Process

Please watch our video here that walks you through each step of the application process.

Be sure to complete the application in full. Resumes may be uploaded with your application but will not be accepted in lieu of a fully completed application and will not be considered for qualifying credit. "See Resume" or "See Attachment" will NOT be accepted.

Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.

Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application, to support your answers.

If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 5:00 PM on the closing date.

Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. Upon the closing date, applications are "Under Review" and will be screened by Human Resources for the qualified applicants. The hiring process may take several weeks.

Degree/College Credit Verification

Degrees must be received from appropriately accredited institutions. Transcripts, and degree evaluations may be uploaded with your application. If you have student loans, becoming a state employee includes eligibility for the Public Service Loan Forgiveness Program. Visit www.studentaid.gov to learn more.

Veteran’s and National Guard Preference

Applicants seeking Veteran’s Preference must attach a DD Form 214, Certificate of Release or Discharge from Active Duty, along with the state application.

Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application if they are a current member of the NC National Guard in good standing.

Applicants who are former member of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service must attach a copy of the DD 256 or NGB 22, along with the state application.

ADA Accommodations

Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DNCR is committed to the full inclusion of all qualified individuals. As part of this commitment, DNCR will ensure that persons with disabilities, or known limitations covered by the PWFA, are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.

Employment Eligibility It is the policy of the State of North Carolina and DNCR that all employees provide proof of employment eligibility (immigration and naturalization) on the first day of employment. We participate in E-Verify (Employment Eligibility Verification System).

Sign On Bonus Eligibility

To be eligible for a sign-on bonus, the candidate must not have worked as a probationary, permanent, or time-limited employee in the last 12 months as an employee in North Carolina state government, including without limitation the judicial system, state executive branch agencies, and the university system, subject to the State Human Resources Act.

NEOGOV Technical Assistance

If you are having technical issues logging into your account or applying for a position, please review the Get Help/FAQ's information on the website. If you are still experiencing technical issues with your application, please call the NEOGOV Help Line at 855-524-5627.

Contact Information

N.C. Department of Natural and Cultural Resources

Division of Human Resources

Devyn Kirksey

109 East Jones Street

Raleigh, NC 27610

Phone: [phone]

[e-mail]

NOTE: For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment types.

For Permanent And Time-limited Appointments

Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation.

01

I understand that DNCR requires a complete description of education and work history with all employment experience detailed to be considered for employment. I have included all this information within my application. (If you have not completed the application requirements, please return to your application to finish it before submitting.)

• Yes, I understand this requirement
  
  

02

If offered this position, are you willing to accept a salary within the posted recruitment range of $39,671 - $54,549?

• Yes
• No
  
  

03

If you have graduated from a college or university, please list your major and degree type. If you do not have a degree, please type N/A.

04

Where did you learn about this job opportunity?

• Career Fair
• Employee Referral
• Facebook
• Google
• Handshake
• Indeed
• JoinNC Website
• LinkedIn
• NC Tech
• NCWorks
• OSHR Website (Office of State Human Resources)
• Professional Association or Industry specific-job board
• Other
  
  

05

Have you been affected by federal funding reductions or by Hurricane Helene, and, if so, which of these?

• Yes- federal funding reductions
• Yes- Hurricane Helene
• No
  
  

06

Which best describes your years of knowledge of the principles and practices of electronics repair?

• None
• Less than 1 year
• At least 1 year but less than 3 years
• At least 3 years but less than 5 years
• At least 5 years but less than 7 years
• 7 years or more
  
  

07

Which best describes your years of experience using the types of tools and equipment required for electronics repair (multimeter, soldering iron, screwdrivers, pliers, snips, recycled battery conditioner, etc.)?

• None
• Less than 1 year
• At least 1 year but less than 3 years
• At least 3 years but less than 5 years
• At least 5 years but less than 7 years
• 7 years or more
  
  

08

Which best describes your years of experience with digital logic and computer troubleshooting routines?

• None
• Less than 1 year
• At least 1 year but less than 3 years
• At least 3 years but less than 5 years
• At least 5 years but less than 7 years
• 7 years or more
  
  

09

Which best describes your years of experience with small parts, disassembling and reassembling machines?

• None
• Less than 1 year
• At least 1 year but less than 3 years
• At least 3 years but less than 5 years
• At least 5 years but less than 7 years
• 7 years or more
• Required Question

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Management and Manufacturing

• Industries

  Government Administration

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