Lead Logistics Dispatcher - Route & Driver Ops

Sagepoint Logistics; Indianapolis (IN); On-site; USD 42,000 - 62,000; Full time

Job summary

Sagepoint Logistics in Indianapolis, IN is seeking a Dispatcher to coordinate daily driver and freight movements, optimize routes, and ensure timely, compliant operations.

You will monitor loads, communicate with drivers and customers, maintain shipment data in the TMS, and work with operations, safety, maintenance, and customer service to maximize efficiency and resource utilization.

Qualifications

• Bachelor's degree in Logistics, Transportation, Business Administration, or related field (required).
• 3+ years of experience in fleet management, logistics, or transportation operations.
• Knowledge of DOT and FMCSA requirements.
• Strong leadership and managerial skills with the ability to supervise a team.
• Excellent communication and interpersonal skills with stakeholders.
• Analytical and problem-solving skills with ability to identify improvements.
• Ability to work in a fast-paced environment and adapt to changing priorities.

Responsibilities

• Assign and dispatch loads to drivers based on customer requirements, equipment availability, driver availability, location, and Hours of Service.
• Monitor loads from dispatch through pickup, transit, and final delivery.
• Track driver progress and identify potential service failures or delays.
• Optimize routes and load assignments when conditions require adjustments.
• Communicate pickup and delivery instructions clearly to drivers.
• Maintain load status information within the Transportation Management System (TMS).
• Coordinate backhauls to reduce empty miles when practical.
• Serve as primary day-to-day contact for assigned drivers.
• Provide drivers with load information, appointment details, routing instructions, and customer-specific requirements.
• Respond promptly to driver questions and operational issues.
• Escalate safety, compliance, or equipment concerns to the appropriate department.

Skills

Leadership

Communication

Analytical thinking

Problem-solving

Team supervision

Regulatory awareness

Education

Bachelor's degree in Logistics or related field

3+ years in fleet/logistics operations

Tools

TMS

Job description

Sagepoint Logistics in Indianapolis, IN is seeking a Dispatcher to coordinate daily driver and freight movements, optimize routes, and ensure timely, compliant operations.

You will monitor loads, communicate with drivers and customers, maintain shipment data in the TMS, and work with operations, safety, maintenance, and customer service to maximize efficiency and resource utilization.