Senior Logistics Dispatcher & Route Optimization Lead

Sagepoint Energy; Indianapolis (IN); On-site; USD 65,000 - 75,000; Full time

Job summary

The Dispatcher at Sagepoint Energy coordinates daily driver movements, routes, and freight loads to ensure safe, timely transport and efficient capacity use. You’ll monitor loads, communicate with drivers and customers, and respond to delays while maintaining accurate shipment data across systems.

You will collaborate with drivers, operations, safety, maintenance, and customer service to keep freight moving, support regulatory compliance, and maximize resource utilization in a dynamic setting.

Qualifications

• Bachelor's degree or equivalent in Logistics, Transportation, Business Administration, or related field.
• 3+ years of experience in fleet management, logistics, or transportation operations.
• Knowledge of DOT and FMCSA requirements.
• Strong leadership and managerial skills with the ability to supervise a team.
• Excellent communication and interpersonal skills with internal and external stakeholders.
• Analytical and problem-solving abilities with improvement mindset.
• Ability to work in a fast-paced environment and adapt to changing priorities.

Responsibilities

• Assign and dispatch loads to drivers based on customer requirements, equipment availability, driver availability, location, and Hours of Service.
• Monitor loads from dispatch through pickup, transit, and final delivery.
• Track driver progress and proactively identify potential service failures or delays.
• Optimize and coordinate changes to routes, appointments, or load assignments when operational conditions require adjustments.
• Communicate pickup and delivery instructions clearly to drivers.
• Maintain accurate load status information within the Transportation Management System (TMS) or other company systems.
• Coordinate backhauls and subsequent assignments to reduce unnecessary empty miles when practical.
• Serve as a primary day-to-day point of contact for assigned drivers.
• Provide drivers with load information, appointment details, routing instructions, and customer-specific requirements.
• Respond promptly to driver questions and operational issues.
• Escalate safety, compliance, equipment, or employee-relations concerns to the appropriate department.

Skills

Leadership

Communication

Analytical thinking

Team motivation

Adaptability

Education

Bachelor's degree or equivalent in Logistics, Transportation, Business Administration, or related field

Job description

The Dispatcher at Sagepoint Energy coordinates daily driver movements, routes, and freight loads to ensure safe, timely transport and efficient capacity use. You’ll monitor loads, communicate with drivers and customers, and respond to delays while maintaining accurate shipment data across systems.

You will collaborate with drivers, operations, safety, maintenance, and customer service to keep freight moving, support regulatory compliance, and maximize resource utilization in a dynamic setting.