Lead Logistics Dispatcher: KPI-Driven Fleet Coordination

The Kenan Advantage Group; Phoenix (AZ); On-site; USD 55,000 - 82,000; Full time

Job summary

The Kenan Advantage Group in Phoenix, AZ is seeking a dispatch professional to streamline freight transportation processes, focusing on reducing shipping time, expediting routes, and maximizing loads across all cargo types. The role involves coordinating with dispatchers, fleet managers, and customers to ensure efficient, on-time operations.

You will plan daily operating activities, develop KPI-driven plans, and supervise up to 75 drivers while maintaining safety and high service levels across

Qualifications

• High School diploma or equivalent business experience; degree preferred.
• Knowledge and familiarity with Microsoft and logistics application software.
• Ability to solve problems and work in high-pressure situations, using independent judgement and discretion.

Responsibilities

• Plan and carry out shipping operations with dispatchers and fleet managers.
• Develop daily operating plan with emphasis on achieving established department KPI’s.
• Evaluate current operating plan and create future plans with focus on payload, on-time deliveries, and loaded mile percentage.
• Engage and collaborate daily with Scheduling Team Leader(s) on opportunities of growth and improvement for KAG assets.
• Assess and adjust current and future operating plans to maximize growth, efficiency and safety.
• Solicit new and existing customers for freight opportunities.
• Update known sourcing as changes occur and revise daily operating plan as necessary to ensure operational efficiency.
• Maintain a positive work atmosphere by acting and communicating in a manner which facilitates the overall efficiency and success of business operations to meet company demands and expectations.
• Communicate effectively with customers, drivers, dispatchers, and other departments to ensure a smooth and efficient operation
• Manage day-to-day operations of up to 75 drivers
• Coordinate maintenance issues/needs with Terminal Managers and Lead Technicians

Skills

Problem solving under pressure

Written and oral communication

Team collaboration

Adaptability

Independent judgment

Education

High School diploma or equivalent

Degree preferred

Tools

Microsoft Office

Logistics software

Job description

The Kenan Advantage Group in Phoenix, AZ is seeking a dispatch professional to streamline freight transportation processes, focusing on reducing shipping time, expediting routes, and maximizing loads across all cargo types. The role involves coordinating with dispatchers, fleet managers, and customers to ensure efficient, on-time operations.

You will plan daily operating activities, develop KPI-driven plans, and supervise up to 75 drivers while maintaining safety and high service levels across