Lead, Live Goods — Elevate Customer Experience

SteinsGardenCenters; Kimberly (WI); On-site; USD 22,000 - 33,000; Full time

Job summary

SteinsGardenCenters seeks a Department Lead- Live Goods in Kimberly, WI. This non-exempt role partners with management to drive MVV, develop the team, and deliver exceptional customer experiences. The position emphasizes leadership, product knowledge, and strong people skills.

You will train associates, ensure proper stock and merchandising, and uphold store standards while managing daily operations and POS tasks.

Qualifications

• Must have passion for horticulture, yard/home décor, and seasonal merchandise.
• Excellent leadership, communication and interpersonal skills.
• Ability to train and develop sales associates.
• Strong time-management and multi-tasking abilities.
• Great organizational and problem-solving skills.
• Ability to adapt to different situations and interpret documents.

Responsibilities

• Provide exceptional customer experience through friendly and helpful service.
• Coach and train associates to maintain consistent, high-quality customer service.
• Adapt management style to achieve desired results and uphold MVV values.
• Foster a respectful, productive work environment for all staff.
• Efficiently manage staff to maintain outstanding customer experience.
• Maintain clean, safe work environment and up-to-date merchandising.

Skills

Leadership

Communication

Training & Development

Time Management

Organizational Skills

Problem Solving

Adaptability

Horticulture Knowledge

Tools

POS systems

Job description

SteinsGardenCenters seeks a Department Lead- Live Goods in Kimberly, WI. This non-exempt role partners with management to drive MVV, develop the team, and deliver exceptional customer experiences. The position emphasizes leadership, product knowledge, and strong people skills.

You will train associates, ensure proper stock and merchandising, and uphold store standards while managing daily operations and POS tasks.