Lead Kitchen Shift Manager – Back-of-House Excellence

Chick-fil-A; Kissimmee (FL); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Closed on Sundays

Free meals while working

Paid Time Off (PTO)

Health insurance contribution

Free dental insurance

Free vision insurance

Flexible scheduling

Positive, family-oriented work环境

Leadership development and opportunit…

Job summary

Chick-fil-A Kissimmee is seeking an experienced Kitchen Shift Manager to lead Back of House operations and drive safe, high-quality food and fast service on shift. You will coach Team Members, enforce Chick-fil-A procedures, maintain food safety standards, and foster a positive, productive kitchen environment that supports guest satisfaction and team growth.

The role requires prior Chick-fil-A Kitchen Shift Manager experience and a proven ability to manage teams in a fast-paced restaurant

Qualifications

• Must currently serve, or have previously served, as a Kitchen Shift Manager at a Chick-fil-A restaurant.
• Strong knowledge of Chick-fil-A Back of House operations
• Experience leading a kitchen team and running shifts
• Strong understanding of Chick-fil-A food safety and quality standards
• Ability to coach and hold Team Members accountable
• Strong communication and organizational skills
• Ability to remain calm and lead effectively in a fast-paced environment
• Dependable, self-motivated, and team-oriented
• Strong work ethic and growth mindset
• Ability to connect with and lead a diverse team
• Applicants without previous Chick-fil-A Kitchen Shift Manager experience will not be considered for this position.

Responsibilities

• Lead and manage Back of House operations during assigned shifts
• Ensure food is prepared accurately, safely, and according to Chick-fil-A quality standards
• Maintain strong speed of service while protecting food quality and accuracy
• Ensure food safety remains a top priority at all times
• Maintain a clean, organized, and efficient kitchen environment
• Identify operational needs and respond quickly to changing business demands
• Coach, support, and provide direction to Team Leaders and Team Members
• Set clear expectations and provide consistent accountability
• Train and develop Team Members on Chick-fil-A procedures and standards
• Recognize strong performance and address opportunities for improvement
• Build positive relationships with a diverse and multicultural team
• Lead with professionalism, urgency, and a servant-hearted mindset
• Ensure proper food preparation and production procedures are followed
• Maintain compliance with Chick-fil-A food safety standards
• Monitor cleanliness and sanitation throughout the kitchen
• Ensure preventative cleaning and maintenance schedules are followed
• Maintain strong attention to organization, equipment condition, and kitchen appearance
• Support inventory management and product organization
• Maintain accurate transfer logs
• Assist with effective and efficient ordering
• Minimize waste and support proper food cost management
• Maintain a LEAN and efficient production environment
• Help ensure equipment and facilities are properly maintained
• Demonstrate ownership and passion for the business
• Efficiently lead the shift and position Team Members for success
• Adjust to changing priorities and business volume
• Make sound operational decisions in a fast-paced environment
• Clearly communicate goals and expectations to the team
• Coach and give direction effectively
• Help develop future leaders
• Work collaboratively with Managers and Directors
• Create a culture of accountability, excellence, and teamwork
• Lead by example in attitude, work ethic, hospitality, and performance

Skills

Team Leadership

Food Safety

Operational Excellence

Coaching

Communication

Job description

Chick-fil-A Kissimmee is seeking an experienced Kitchen Shift Manager to lead Back of House operations and drive safe, high-quality food and fast service on shift. You will coach Team Members, enforce Chick-fil-A procedures, maintain food safety standards, and foster a positive, productive kitchen environment that supports guest satisfaction and team growth.

The role requires prior Chick-fil-A Kitchen Shift Manager experience and a proven ability to manage teams in a fast-paced restaurant