Lead IT Systems Analyst – Incident & Monitoring

Origence

Irvine (CA)

Hybrid

USD 79,000 - 98,000

Full time

11 days ago

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Benefits offered by this job

401k match

Paid time off

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Team culture

Job summary

Origence in Irvine, CA seeks a Lead IT Systems Analyst to guide a team that monitors critical systems, responds to alerts, and drives incident recovery. You will troubleshoot software application issues, coordinate with 3rd tier support, and document knowledge articles.

The role emphasizes proactive monitoring, adherence to SLAs, and clear communication with both technical and non-technical stakeholders. Experience with relational databases and Windows architectures would be a plus while

Qualifications

Two year college degree or related industry experience.
BS in an IT field is a plus.
At least five years technical experience supporting applications.
At least five years technical support experience.
Experience collaborating with internal IT teams to resolve application issues.
Basic Windows architecture knowledge.
Basic understanding of relational databases.

Responsibilities

Lead the team that monitors Origence systems and act on alerts.
Identify systems missing proper alerting and implement monitoring controls.
Document knowledge articles on resolving alerts and monitoring processes; provide weekly reports.