Lead Interiors Consultant & Retail Supervisor

Soho House & Co; London Grove (PA); On-site; USD 40,000 - 53,000; Full time

Benefits offered by this job

Discounts at Soho House and Soho Home

Soho House Membership after probation

Pension Scheme

3 days paid to support charity

Cookhouse & House Tonic trainings

Team Events

Generous Retail Discount

Retail Commission

Job summary

Soho Home is seeking an enthusiastic Lead Interiors Consultant (Supervisor) to assist the General Manager at our Westbourne Grove store. You will lead the team, drive sales, and deliver exceptional customer service with expert product knowledge of Soho Home and interior design.

Ideal candidates have prior retail supervision or senior sales experience, fluent English, and a proactive, team-oriented approach.

Qualifications

• Proactive & can-do attitude required.
• Previous Retail Supervisor/Senior Sales experience.
• Good understanding of the sales cycle in design/interiors market.
• Ability to think on feet to resolve queries quickly.
• Excellent communication skills at all levels.
• Accountability and responsible approach.
• Warm and friendly manner; team player and strong leader.

Responsibilities

• Lead the team in the Manager's absence and drive sales.
• Run morning briefs and motivate the team to achieve targets.
• Oversee daily cash up and store closure when needed.
• Demonstrate exceptional customer service and product knowledge of Soho Home.
• Collaborate with management to report data and drive KPI performance.
• Ensure replenishment aligns with visual standards and stock integrity.
• Delegate tasks to maintain smooth day-to-day operations and prioritise customers.
• Support monthly stock counts and general store duties.

Skills

Proactive attitude

Retail supervisor experience

Sales cycle knowledge

Problem solving

Strong communication

Accountability

Team leadership

English fluency

Furniture sales

International sales

Job description

Soho Home is seeking an enthusiastic Lead Interiors Consultant (Supervisor) to assist the General Manager at our Westbourne Grove store. You will lead the team, drive sales, and deliver exceptional customer service with expert product knowledge of Soho Home and interior design.

Ideal candidates have prior retail supervision or senior sales experience, fluent English, and a proactive, team-oriented approach.