Lead Installation Technician

Onehourpittsburghpa; Mount Airy (MD); On-site; USD 50,000 - 75,000; Full time

Job summary

A leading HVAC company is seeking a Lead Installation Technician responsible for the complete installation of residential HVAC systems. The role involves leading an installation team, ensuring high customer satisfaction, and training junior staff. Candidates must have a minimum of 5 years of experience and demonstrate exceptional customer service skills.

Benefits

401(k)

Paid time off

Training & development

Health insurance (PPO)

Paid training

Take-home truck and uniforms

Great Bonus opportunities

Qualifications

• Minimum of 5 years experience in the HVAC industry.
• Ability to optimize profitability through effective time management.
• High level of customer-centric service orientation.

Responsibilities

• Installation of residential HVAC equipment and accessories.
• Training and oversight of assistant technicians.
• Maintaining cleanliness and upkeep of the company vehicle.

Skills

Customer Service

HVAC Troubleshooting

Time Management

Job description

Benefits:

• 401(k)
• Paid time off
• Training & development

*READ THIS FIRST *

Stop reading if you are selfish, lazy, sloppy, rude, content, dishonest or negative. You won’t make it past the first interview.

BRASS TASKS

• $100 just for interviewing (for Qualified Technicians)
• Support team that actually cares
• Paid training
• IPad, Take-home truck and uniforms
• Health insurance (PPO)
• Great Bonus opportunities
• NO SLOW SESSION LAYOFFS

WE ARE LOOKING FOR:

THE BEST professionals, with a minimum of 5 years experience, who want to work with the best professional in the HVAC industry that want to work with BEST. Professionals who understand goals are good, real gains are better, and able to harness all this motivation into the best customer service on the east coast.

We are unashamedly looking for i-dotting, t-crossing, taking care of business bosses, who dive on a grenade for their buddy, pick up the ball, go get the ‘W,’ holding the rally flag in the other hand and leading the team. You’ve had a job. You’ve had a grind. Come find a refining battle ground where you defeat the worst versions of yourself to become better.

We don’t have time for excuses. We don’t have time for good enough. We need doers; sayers need not apply!

DAY IN THE LIFE

You can expect an average day to include:

• Waking early cause success waits for no sleeper
• Brushing your teeth and tucking in your shirt like a professional. Opening up your company provided iPad and iPhone to see your first money making opportunity
• Arriving on time at the customer home in your freshly washed installation truck and blowing their doors off with 6-star service that results in an incredible review.
• Getting real-time coaching/support for whatever you need because you said you were coachable
• Having parts/material delivered to you because you we need your head in the game not on the roaD
• Collecting payment from the customer cause if the company don’t get paid, neither do you
• Heading to the warehouse with team to get ready for the next day’s install.

WHAT WE DO:

All residential HVAC, all day long. Gas furnaces, heat pumps, oil-boilers, geo-thermal, IAQ, install, maintenance, service, and more. Whatever we do, we do it right.

And if you made it this far and missed the “residential” part of residential HVACV service save yourself the rest of the read. If you don’t like people, you won’t like it here.

Customer service to us is caring enough for each person to present options for their home and family and give them the power of choice for what makes sense.

JOB DUTIES

• Learns and implements One Hour service system, procedures and ethical practices
• Accurately diagnosis problems of clients HVAC systems
• Effectively recommends service and repairs options in order to convert opportunities into sold work
• Properly perform service, maintenance and repairs while maintaining a less than 1% callback ratio.
• Ability to optimize profitability through effective time management and inventory control
• Always maintains a neat work area and inspects that area for cleanliness after completion of each job
• Maintains company vehicle, ensuring that it is always clean on both the inside and the outside

WHAT TO DO NEXT:

Words can only do so much to express something you have to feel. So, apply now and wait for a phone. If we have a feeling it’s a match, you have a live interview. You will receive $100 for the interview. After that, maybe you will get a ride-along. If our current technicians want you on the team, maybe…just maybe, you become the next best thing to ever happen to our business.

Job Type: Full-time

Pay: $50,000.00 - $75,000.00 per year

JOB SUMMARY

The Lead Installation Technician is responsible for the complete and satisfactory installation of residential HVAC equipment and accessories. Oversees the work of Assistant Installation Technician to ensure work is performed correctly, communicates with customers to answer questions, resolve problems, and ensure complete customer satisfaction.