Lead Installation Supervisor & Training Coach

Andersen Corporation; Livonia (MI); On-site; USD 79,000 - 122,000; Full time

Benefits offered by this job

401(k) plan

Profit sharing

Medical coverage

Dental & Vision

FSAs/HSA/HRA

Life insurance

Paid time off

Maternity/Parental leave

Career growth

Job summary

Andersen Corporation in Livonia, MI seeks a Supervisor Installation to support the Installation Manager across installation, project management and service teams. The role emphasizes coaching, process improvement, and boosting profitability through better installation performance.

Ideal candidates hold a four-year degree or equivalent, 5+ years in home improvement, and strong communication with the ability to lead contractors and staff. A valid driver’s license is required.

Qualifications

• Customer orientation.
• Strong written and verbal communication skills.
• Computer skills and management of computer-based information.
• Providing performance feedback.

Responsibilities

• Directly train, manage, and coach all employees (sub-contractor and internal) involved in the installation process.
• Analyze metrics to determine training focus areas and deliver targeted training to improve FTT, remakes, product knowledge, and homeowner satisfaction.
• Partner with branch leadership to resolve issues and improve back-office installation, project management and service processes.

Skills

Customer orientation

Strong written and verbal comms

Computer skills

Team leadership

Basic financial knowledge

Providing performance feedback

Education

Four-year degree or equivalent

Job description

Andersen Corporation in Livonia, MI seeks a Supervisor Installation to support the Installation Manager across installation, project management and service teams. The role emphasizes coaching, process improvement, and boosting profitability through better installation performance.

Ideal candidates hold a four-year degree or equivalent, 5+ years in home improvement, and strong communication with the ability to lead contractors and staff. A valid driver’s license is required.