Lead Installation Manager | Team Leader, Customer Focus, Local Travel

Keller Interiors, LLC; Grand Rapids (MI); On-site; USD 60,000 - 90,000; Full time

Job summary

Keller Interiors, LLC in Grand Rapids, MI is seeking an Installation Manager to lead our installation team and ensure top-quality customer experiences. You will oversee scheduling, site inspections, and payroll while fostering strong client relationships.

The ideal candidate is an excellent communicator with leadership, organized, and a proactive problem solver who can drive operational excellence on job sites and recruit skilled installers.

Qualifications

• High school diploma or GED equivalent.
• Experience working in flooring installation or construction preferred.

Responsibilities

• Lead the team: Manage scheduling, assign installers, and oversee daily operations.
• Customer satisfaction: Resolve issues swiftly and maintain strong client relationships.
• Site inspections: Regularly inspect job sites for quality and efficiency.
• Payroll management: Approve and submit weekly payroll for installers.
• Recruitment: Onboard new installers to strengthen the team.
• Operational excellence: Support achieving customer satisfaction and compliance goals.

Skills

Excellent communicator

Leadership

Organized

Detail-oriented

Problem solver

Customer-centric

Education

High school diploma or GED

Job description

Keller Interiors, LLC in Grand Rapids, MI is seeking an Installation Manager to lead our installation team and ensure top-quality customer experiences. You will oversee scheduling, site inspections, and payroll while fostering strong client relationships.

The ideal candidate is an excellent communicator with leadership, organized, and a proactive problem solver who can drive operational excellence on job sites and recruit skilled installers.