Lead Insights Analyst — Executive Data Partner

salesforce.com, inc.; Austin (TX); On-site; USD 99,000 - 186,000; Full time

Benefits offered by this job

Time off programs

Medical

Dental

Vision

Mental health support

Paid parental leave

Life and disability insurance

401(k)

Employee stock purchase program

Job summary

Salesforce, Inc. is seeking a Lead Insights Analyst to drive data-driven recommendations across the Cloud Success Insights team. You will collaborate with Customer Success and Cloud leaders to deliver executive-ready analyses and forecasts.

The role emphasizes cross-functional partnership, SQL proficiency, and advanced visualization skills using Tableau or Power BI. A senior analytic mindset and mentorship capability are valued.

Qualifications

• 7–10 years of analytics experience or related field.
• Proven experience with ad-hoc and deep-dive analyses.
• Strong SQL skills and ability to build complex queries.
• Experience partnering with senior stakeholders and executives.

Responsibilities

• Lead analyses to answer high-priority business questions.
• Build predictive models and forecasts for planning.
• Conduct variance and root-cause analyses to explain drivers.
• Partner with cross-functional teams across Customer Success and Cloud.
• Translate findings into clear strategic recommendations for executives.
• Own projects end-to-end from framing to presentation.

Skills

Data analytics

Ad-hoc analysis

Variance analysis

Forecasting

Stakeholder mgmt

Executive presentation

SQL queries

Tableau

Power BI

Mentoring

Education

Bachelor's degree or equivalent

Tools

Tableau

Power BI

Job description

Salesforce, Inc. is seeking a Lead Insights Analyst to drive data-driven recommendations across the Cloud Success Insights team. You will collaborate with Customer Success and Cloud leaders to deliver executive-ready analyses and forecasts.

The role emphasizes cross-functional partnership, SQL proficiency, and advanced visualization skills using Tableau or Power BI. A senior analytic mindset and mentorship capability are valued.