Lead Infrastructure Cabling Technician

Black Box; Chandler (AZ); On-site; USD 60,000 - 85,000; Full time

Job summary

Black Box in Chandler, AZ seeks a Site Support Technician to lead field teams and perform installation/removal of structured cabling and related low voltage systems. The role focuses on delivering on-site services, ensuring safety and quality, and coordinating with project teams to meet client expectations.

The ideal candidate has 6+ years in similar roles, strong communications, and a track record in project support and site surveys. On-site work with travel to client sites as required.

Qualifications

• 6+ years in Site Support or Infrastructure Technician roles or similar.
• Project Management experience is a plus.
• Superior communications skills are required.

Responsibilities

• Lead team and assist Operations Managers with performance assessments and local requirements.
• Complete physical installations and removal of structured cabling components and related equipment.
• Install and service low voltage cabling (Category 3–6) and fiber optics across sites.
• Represent Black Box in client meetings and communicate progress and expectations.
• Plan and optimize project execution within established guidelines and schedules.
• Assist with material control to ensure technicians have needed materials.
• Ensure adherence to Black Box quality and safety guidelines.
• Support SOW and scope management on projects and service requests.
• Document daily activities, run books, and project logs; assess task completion time.

Skills

Analytical Thinking

Communication

Team Collaboration

Problem Solving

Attention to Detail

Education

Associate degree or Certification in a technology services/technical discipline

Tools

Outlook

Excel

PC literacy

Job description

Black Box in Chandler, AZ seeks a Site Support Technician to lead field teams and perform installation/removal of structured cabling and related low voltage systems. The role focuses on delivering on-site services, ensuring safety and quality, and coordinating with project teams to meet client expectations.

The ideal candidate has 6+ years in similar roles, strong communications, and a track record in project support and site surveys. On-site work with travel to client sites as required.