Infra Cabling Technician: Fiber & Low-Voltage Expert

Black Box; Chandler (AZ); On-site; USD 52,000 - 76,000; Full time

Job summary

Black Box in Chandler, AZ, is seeking a skilled Low Voltage Technician to install and service cabling, fiber optics, and related equipment across customer sites. You will diagnose issues, perform upgrades, and coordinate with North American Commercial Services teams to complete projects on time.

The role requires an associate degree or cert, 2+ years' experience, knowledge of industry standards, ability to read blueprints, and a valid driver's license.

Qualifications

• Associate degree or Certification in a technology services/technical discipline or equivalent work experience.
• Minimum 2+ years' experience installing, servicing, and maintaining low voltage cable infrastructure systems.
• Proven ability to install, terminate & test low voltage cables & fiber optic cables.
• Industry and manufacturer specific experience and/or certifications preferred (examples: BICSI, Panduit, Commscope, Siemens, etc.).
• Comprehension of terminology pertaining to installation & service of cabling infrastructure for telecom, data, security & wireless systems.
• Knowledge of standards: BICSI, ANSI, EIA/TIA, NEC.
• Healthcare certs when required.
• Publications pertaining to cabling standards & safety.
• Strong customer service orientation and communication skills.
• Mechanical aptitude and ability to read technical docs.
• Reliability and dependable work habits.
• Valid driver’s license for company vehicles.

Responsibilities

• Install, service, and maintain low voltage cabling infrastructure systems.
• Diagnose, troubleshoot, and repair cabling infrastructure issues.
• Perform upgrades and additions to cabling systems.
• Coordinate with North American Commercial Services (NACS) teams for project completion.
• Document work orders, time reporting, and materials for client SLAs.
• Request equipment and supplies to maintain inventory.
• Respond to emergencies after hours to meet SLAs.
• Transport tools and equipment to job sites.
• Attend meetings and training to perform job functions.
• Meet performance targets and KPIs; perform other duties as assigned.

Education

Associate degree or Certification in a technology services/technical discipline, or equivalent work experience.

Minimum 2+ years' experience installing, servicing, and maintaining low voltage cable infrastructure systems such as Category 3, Category 5, Enhanced Category 5, Category 6 and Fiber Optic Structured Cable Distribution Systems.

Proven ability to install, terminate & test low voltage cables & fiber optic cables including twisted pair, coax, and fiber optic cables.

Industry and manufacturer specific experience and/or certifications preferred (examples: BICSI, Panduit, Commscope, Siemens, Corning, Leviton, Ortronics, AV, Fiber Optic, Paging, etc).

Comprehension of terminology pertaining to installation & service of cabling infrastructure for telecom, data, security & wireless systems.

Working knowledge of industry standards including BICSI, ANSI, EIA/TIA, and local and National Electric Code.

Healthcare specific certifications and experience (examples: infectious control, safety, bloodborne pathogens certifications) when required.

Comprehension of publications pertaining to standard cabling for telecom, data, security & wireless systems practices, engineering & safety standards.

Strong customer/client service orientation with effective communication and interpersonal skills.

Mechanical aptitude with the ability to read blueprints, architectural, mechanical, and electrical documents.

Reliability and dependability, finishing tasks on time with minimal supervision.

Valid driver's license and ability to safely drive company vehicles.

Job description

Black Box in Chandler, AZ, is seeking a skilled Low Voltage Technician to install and service cabling, fiber optics, and related equipment across customer sites. You will diagnose issues, perform upgrades, and coordinate with North American Commercial Services teams to complete projects on time.

The role requires an associate degree or cert, 2+ years' experience, knowledge of industry standards, ability to read blueprints, and a valid driver's license.