Lead Incident Manager, Detection & Response

Anthropic; Washington (District of Columbia); Hybrid; USD 290,000 - 365,000; Full time

Job summary

Anthropic is seeking an experienced Technical Program Manager to own and evolve incident management within the Detection & Response (D&R) team. You’ll drive the end-to-end incident lifecycle—from detection and triage through containment, remediation, and post-incident review—coordinating across engineering, security, infrastructure, and product teams to implement broad fixes and systemic improvements.

This senior role emphasizes incident trend analysis, cross-functional accountability, and

Qualifications

• 7+ years of experience in technical program management, incident management, or security operations, with significant time in a detection & response context.
• Led or built incident response programs at a technology company, ideally in high-growth or security-intensive environments.
• Experience turning incident data into organizational improvements and driving cross-functional fixes.
• Comfortable with on-call responsibilities and leading incident response during high-severity events, including off-hours.
• Built and scaled operational processes from the ground up in environments with little prior structure.
• Strong analytical skills with incident trend analysis and data-driven prioritization.
• Highly organized with the ability to bring structure to fast-moving, ambiguous situations.
• Excellent communication skills across technical and non-technical stakeholders, including executives.

Responsibilities

• Own the end-to-end D&R incident management program: detection workflows, response processes, escalation paths, communication standards, and remediation tracking.
• Serve as incident commander for security incidents, coordinating across engineering, security, legal, and other stakeholders.
• Establish incident commander rotations and ensure clear ownership during incidents of varying severity.
• Drive post-incident accountability by capturing, tracking, and completing action items across teams.
• Gather and report incident trends to surface systemic risks and root causes.
• Translate trend analysis into cross-functional initiatives and broad preventive improvements.
• Lead post-mortems and ensure learnings are socialized and acted upon.
• Develop and maintain D&R incident response playbooks, runbooks, and training materials.

Skills

Technical Program Management

Incident management

Security operations

Cross-functional collaboration

Analytics

Education

Bachelor's degree

Tools

Incident response tools

Job description

Anthropic is seeking an experienced Technical Program Manager to own and evolve incident management within the Detection & Response (D&R) team. You’ll drive the end-to-end incident lifecycle—from detection and triage through containment, remediation, and post-incident review—coordinating across engineering, security, infrastructure, and product teams to implement broad fixes and systemic improvements.

This senior role emphasizes incident trend analysis, cross-functional accountability, and