Lead Incident Commander - Cyber & OT Response

EY; Arlington (VA); Hybrid; USD 104,800 - 192,200; Full time

Benefits offered by this job

Hybrid work model

Flexible hybrid/remote options

Job summary

EY is seeking a Lead Incident Response Coordinator to serve as the central point of coordination for operational, cybersecurity, infrastructure, connectivity, monitoring, and service-impacting incidents.

The role leads incident command activities, coordinates cross-functional response efforts, manages communications and escalations, and tracks actions to ensure timely restoration with clear accountability.

Qualifications

• Bachelor's degree in IT, cybersecurity, engineering, business, or equivalent experience preferred.
• 6+ years in incident management or cross-functional operations roles.
• Experience coordinating incidents and escalations across multiple teams.
• Strong communication, facilitation, and decision-support skills.
• Ability to operate under pressure with clear structure during high-impact incidents.

Responsibilities

• Serve as the lead coordinator for incidents and major operational events requiring cross-functional response.
• Establish incident command structure, response rhythm, and clear ownership during active incidents.
• Coordinate response activities across technical, operational, cybersecurity, vendor, and stakeholder teams.
• Track incident actions through restoration and closure and ensure priority alignment.

Skills

Incident coordination

Cross-functional coordination

Communication

Stakeholder management

Leadership

Education

Bachelor's degree or equivalent

Job description

EY is seeking a Lead Incident Response Coordinator to serve as the central point of coordination for operational, cybersecurity, infrastructure, connectivity, monitoring, and service-impacting incidents.

The role leads incident command activities, coordinates cross-functional response efforts, manages communications and escalations, and tracks actions to ensure timely restoration with clear accountability.