Lead HVAC Installer - Residential Retrofit

Cline's Heating and Air; Spokane Valley (WA); On-site; USD 85,962,240 - 128,943,360; Full time

Benefits offered by this job

Company vehicle

Cell phone

Tablet

Bonuses

Paid holidays

Job summary

Cline's Heating and Air in Spokane Valley, WA is seeking a Lead HVAC Installer for residential retrofit projects. You will lead from start to finish in occupied homes, set the tone for the crew, and deliver clean, high-quality installations with urgency and precision.

The role requires reading load calculations, selecting equipment, wiring diagrams, and coordinating with managers to keep jobs on schedule. EPA certification and WA licensing are required; NATE within 12 months is expected, with

Qualifications

• High school diploma or GED is mandatory.
• At least two (2) years of HVAC industry experience.
• In-depth knowledge of residential HVAC systems and installation processes.
• Valid driver’s license with clean driving record; travel to job sites.
• Eligible for EPA Certification; NATE certification within 12 months with company support.

Responsibilities

• Lead and supervise end-to-end residential retrofit and change-out installations.
• Read and interpret load calculations, equipment specs, and job scopes.
• Install furnaces, heat pumps, air conditioners, air handlers, ductwork, line sets, and control systems.
• Operate start‑up checks, calibrate controls, verify airflow and refrigerant charge.
• Maintain a clean, safe jobsite and communicate with homeowners.
• Mentor and train installation crews; coordinate with other trades to stay on schedule.
• Ensure work meets manufacturer specs, local codes, and OSHA safety rules.
• Manage material orders and inventory; document job progress in ServiceTitan.

Skills

Friendly & Communicative

Problem-Solver

Detail-Oriented

Team Player

Tech-Forward

Valid Driver's License

Travel to job sites

Education

High school diploma or GED

WA 06A or 07 trainee license

EPA Certification

NATE certification within 12 months

Tools

ServiceTitan

Digital gauges

Tablets

Job description

Lead HVAC Installer - Residential Retrofit

Job Summary

We are looking for a Lead Residential Retrofit Installer who operates at a high level and takes real pride in their work. This role is for someone experienced in residential change-outs and retrofit installs who can lead jobs from start to finish inside people's homes, set the tone for the crew, and consistently deliver clean, high-quality installs. You will be hands‑on, solutions‑driven, and expected to execute with urgency, precision, and respect for the customer's home.

If you're the type who holds a high standard, treats every home like it's your own, gets the job done right the first time, and wants to grow with a team that refuses to be average, you'll fit right in.

Key Responsibilities

• Lead and supervise end-to-end residential retrofit and change-out installations from start to finish.
• Read and interpret load calculations, equipment specs, and job scopes to determine equipment layout and installation requirements.
• Install furnaces, heat pumps, air conditioners, air handlers, ductwork, line sets, and control systems with precision in occupied homes.
• Commission systems: work with technicians to perform start‑up checks, calibrate controls and safety devices, verify airflow, refrigerant charge, and proper operation.
• Protect the customer's home with drop cloths, clean staging, and a spotless jobsite before, during, and after the install.
• Mentor and train installation crews, assign tasks, review workmanship, and enforce our quality standards.
• Coordinate with the install director, comfort advisors, and other trades to keep jobs on schedule and within budget.
• Conduct on-site troubleshooting and make real-time decisions to resolve installation challenges.
• Ensure all work complies with manufacturer specifications, local codes, and OSHA safety regulations.
• Manage material orders, inventory, and equipment staging for each job.
• Maintain accurate job documentation in ServiceTitan: time logs, change orders, sign-offs, and close‑out reports.
• Communicate clearly with homeowners: explain system operation, answer questions, and ensure complete satisfaction.
• Uphold a clean, organized worksite and enforce best‑practice safety protocols at all times.

Education & Experience

• Educational Background: A high school diploma or GED is mandatory.
• Experience: At least two (2) years of experience in the HVAC industry is required to ensure a solid foundation of practical skills and knowledge.
• Technical Knowledge & Skills: Candidates must possess in‑depth technical knowledge of residential HVAC systems and the installation process. This includes the ability to read and interpret equipment specs and HVAC wiring diagrams effectively.
• Valid Driver's License & Clean Record: A valid driver's license with a clean driving record is essential for this role, as it may require travel to different job sites.
• Certifications: Candidates must have passed or be willing to obtain the EPA Certification. Obtaining NATE certification within the first 12 months of employment is expected, with continuous education and company support provided to facilitate this achievement.

Qualifications

• Experienced: 3+ years of lead residential HVAC install experience.
• Licensed or Trainee: WA 06A or 07 trainee card accepted; 06 and/or 07 license preferred.
• EPA Certification.
• Friendly & Communicative: You connect easily with homeowners and colleagues alike.
• Problem‑Solver: You thrive on troubleshooting and delivering effective solutions.
• Detail‑Oriented: You catch small issues before they become big problems.
• Tech‑Forward: Comfortable with tablets, digital gauges, and ServiceTitan.
• Team Player: You hold yourself and the team accountable to deliver on our promises.

Benefits & Culture

• $30-$45/hour dependent on experience plus bonuses.
• Company‑provided vehicle, cell phone, and tablet.
• Dynamic team environment with opportunities for advancement.
• Paid holidays and vacation.
• Our family of employees participate in team workouts, hunting trips, camping trips, BBQs, and other fun activities throughout the year.
• Uncapped commission for all team members. Earn 3% on any residential sales that come from a referral from you. We will give access to any marketing tools or call lists if a team member wants assistance in earning additional income.

Why Join Us

• Stability and Growth: As part of our team, you'll have the security of working for an established company with an impeccable reputation that has been leading the charge in the HVAC space since 1988. With a solid foundation and a track record of success, you'll have ample opportunities for growth and advancement.
• Community Impact: We believe in giving back to the communities that have supported us over the years by creating meaningful jobs and preserving the integrity of our industry.
• Training and Development: We provide extensive training opportunities to ensure our team members have the knowledge and expertise they need to excel.
• Family‑Owned Values: As a family and veteran‑owned business, we prioritize the well‑being and success of our team members. Joining us means becoming part of a family that supports your career journey.