Lead Housekeeping Supervisor – Guest‑Focused & Quality‑Driven

benchmark; West Palm Beach (FL); On-site; USD 24,000 - 32,000; Full time

Job summary

Welcome to The Belgrove, a distinguished new 4‑Diamond resort property in the Pyramid Global Hospitality portfolio. Located in the heart of West Palm Beach, our resort features 150 elegantly designed rooms and villas, multiple exquisite restaurants, a world‑class spa, and a stunning golf course.

This isn’t just a place to work; it’s a dynamic and rewarding experience. As a housekeeper, you will engage with guests to ensure their stay is exceptional, coordinate daily tasks, and uphold the highest

Qualifications

• 6 months experience in a similar Housekeeping position desirable.
• Engaging and caring personality.
• Time management skills.
• Ability to work on feet for an extended period.
• Ability to communicate effectively.
• Ability to read room numbers, dates, and basic instructions.
• Ability to move, traverse, position self to reach corners on floors and high places.

Responsibilities

• Engage with guests to ensure their stay is going well
• Work as a team to accomplish the goal of resort/hotel cleanliness
• Coordinate the day's work flow and distribution of duties
• Inspect guest rooms following highest quality standards
• Hold department employees accountable for the highest quality standards
• Supervise and train staff to ensure that standards of cleanliness are maintained
• Assist with performing inventory of linen and supplies
• Assist in completion of performance evaluations
• Use judgment and experience to distribute work, assign rooms and duties to staff
• Coordinate activities with Front Desk Supervisor and staff
• Report maintenance needs accordingly
• Ensure employees are using/handling cleaning chemicals safely
• Find coverage for callouts or when house counts increase
• Perform other related duties as requested by Management

Skills

Engaging personality

Time management

Effective communication

Physical stamina

Job description

Welcome to The Belgrove, a distinguished new 4‑Diamond resort property in the Pyramid Global Hospitality portfolio. Located in the heart of West Palm Beach, our resort features 150 elegantly designed rooms and villas, multiple exquisite restaurants, a world‑class spa, and a stunning golf course.

This isn’t just a place to work; it’s a dynamic and rewarding experience. As a housekeeper, you will engage with guests to ensure their stay is exceptional, coordinate daily tasks, and uphold the highest