Housekeeping Supervisor

benchmark; West Palm Beach (FL); On-site; USD 24,000 - 32,000; Full time

Job summary

Welcome to The Belgrove, a distinguished new 4‑Diamond resort property in the Pyramid Global Hospitality portfolio. Located in the heart of West Palm Beach, our resort features 150 elegantly designed rooms and villas, multiple exquisite restaurants, a world‑class spa, and a stunning golf course.

This isn’t just a place to work; it’s a dynamic and rewarding experience. As a housekeeper, you will engage with guests to ensure their stay is exceptional, coordinate daily tasks, and uphold the highest

Qualifications

• 6 months experience in a similar Housekeeping position desirable.
• Engaging and caring personality.
• Time management skills.
• Ability to work on feet for an extended period.
• Ability to communicate effectively.
• Ability to read room numbers, dates, and basic instructions.
• Ability to move, traverse, position self to reach corners on floors and high places.

Responsibilities

• Engage with guests to ensure their stay is going well
• Work as a team to accomplish the goal of resort/hotel cleanliness
• Coordinate the day's work flow and distribution of duties
• Inspect guest rooms following highest quality standards
• Hold department employees accountable for the highest quality standards
• Supervise and train staff to ensure that standards of cleanliness are maintained
• Assist with performing inventory of linen and supplies
• Assist in completion of performance evaluations
• Use judgment and experience to distribute work, assign rooms and duties to staff
• Coordinate activities with Front Desk Supervisor and staff
• Report maintenance needs accordingly
• Ensure employees are using/handling cleaning chemicals safely
• Find coverage for callouts or when house counts increase
• Perform other related duties as requested by Management

Skills

Engaging personality

Time management

Effective communication

Physical stamina

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands‑on approach focused on exceptional service, operational excellence, and long‑term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you’ll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property:

Welcome to The Belgrove, a distinguished new 4‑Diamond resort property in the Pyramid Global Hospitality portfolio. Located in the heart of West Palm Beach, our resort features 150 elegantly designed rooms and villas, multiple exquisite restaurants, a world‑class spa, and a stunning golf course. This isn’t just a place to work; it’s a dynamic and rewarding experience. At The Belgrove, we pride ourselves on providing exceptional service and creating memorable experiences for our guests. As a member of our team, you’ll have the opportunity to work in a supportive and inspiring environment, surrounded by the beauty and energy of West Palm Beach. We offer positions across various departments, including guest services, food and beverage, housekeeping, spa and wellness, sales and marketing, and more. Joining our team means joining a close‑knit community that values teamwork, professionalism, and a passion for delivering outstanding service. We provide comprehensive training programs to ensure our employees have the skills and knowledge to excel. Take the first step towards a rewarding career.

What you will have an opportunity to do:

The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeepers have one of the most important roles that take place in a hotel daily.

Your Role:

• Engage with guests to ensure their stay is going well
• Work as a team to accomplish the goal of resort/hotel cleanliness
• Coordinate the day's work flow and distribution of duties
• Inspect guest rooms following highest quality standards
• Hold department employees accountable for the highest quality standards
• Supervise and train staff to ensure that standards of cleanliness are maintained
• Assist with performing inventory of linen and supplies
• Assist in completion of performance evaluations
• Use judgment and experience to distribute work, assign rooms and duties to staff
• Coordinate activities with Front Desk Supervisor and staff
• Report maintenance needs accordingly
• Ensure employees are using/handling cleaning chemicals safely
• Find coverage for callouts or when house counts increase
• Perform other related duties as requested by Management

What are we looking for?

• 6 months experience in a similar Housekeeping position desirable
• Engaging and caring personality
• Time management skills
• Ability to work on feet for an extended period
• Ability to communicate effectively
• Ability to read room numbers, dates, and basic instructions
• Ability to move, traverse, position self to reach corners on floors and high places; o