Lead Housekeeping Supervisor – Guest Experience

Three Waters Resort & Marina, A Tribute Portfolio Resort; Islamorada (FL); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Medical Coverage

Dental/Vision Coverage

Teledoc Service

Pet Insurance

Hotel Discounts

Tuition Reimbursement

Paid Time Off

401K Match

Job summary

Three Waters Resort & Marina, a Tribute Portfolio Resort in Islamorada, FL, is seeking a Housekeeping Supervisor to oversee daily housekeeping operations and a team of staff responsible for cleanliness and guest comfort.

The role requires leadership, strong communication, and a commitment to high standards of service. Join Davidson Hospitality Group’s esteemed portfolio and contribute to an experience-driven destination in the Florida Keys.

Qualifications

• 6 months experience in a housekeeping or cleaning role.
• Proven supervisory or leadership experience.
• Strong communication and interpersonal skills; bilingual a plus.
• Read, write and speak English fluently.

Responsibilities

• Supervise and coordinate housekeeping activities, including room cleaning, public area maintenance, and laundry operations.
• Train, motivate, and mentor the housekeeping team to deliver exceptional service.
• Conduct inspections to ensure adherence to cleanliness and quality standards.
• Collaborate with other departments to meet guest expectations and address any issues.
• Maintain inventory of cleaning supplies and equipment.
• Assist in scheduling and coordinating staff shifts.
• Handle guest inquiries and resolve complaints promptly and professionally.
• Uphold safety and sanitation standards, ensuring a healthy work environment.

Skills

Supervisory Experience

Bilingual

English Fluency

Multitasking

Tools

Housekeeping Software

Job description

Three Waters Resort & Marina, a Tribute Portfolio Resort in Islamorada, FL, is seeking a Housekeeping Supervisor to oversee daily housekeeping operations and a team of staff responsible for cleanliness and guest comfort.

The role requires leadership, strong communication, and a commitment to high standards of service. Join Davidson Hospitality Group’s esteemed portfolio and contribute to an experience-driven destination in the Florida Keys.