Lead Housekeeping Supervisor: Elevate Guest Stays

Hyatt Regency; Orlando (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Hyatt Regency Grand Cypress in Orlando is seeking a Housekeeping Supervisor to lead a team in delivering exceptional guest experiences daily. You will ensure rooms meet the highest cleanliness and presentation standards and support and develop housekeeping colleagues across shifts.

The role involves assisting with interviewing, training, and performance conversations, resolving guest concerns, and coordinating daily operations to keep the department running smoothly.

Qualifications

• At least 1 year of hotel experience.
• Strong communication and guest service skills.
• Basic computer proficiency.

Responsibilities

• Ensure guest rooms meet the highest standards of cleanliness and presentation.
• Support, coach, and develop housekeeping colleagues.
• Assist with interviewing, training, and performance conversations.
• Help resolve guest concerns and create memorable stays.
• Coordinate daily operations and administrative tasks to keep the department running smoothly.

Skills

Guest service

Communication

Computer proficiency

Hotel experience

Job description

Hyatt Regency Grand Cypress in Orlando is seeking a Housekeeping Supervisor to lead a team in delivering exceptional guest experiences daily. You will ensure rooms meet the highest cleanliness and presentation standards and support and develop housekeeping colleagues across shifts.

The role involves assisting with interviewing, training, and performance conversations, resolving guest concerns, and coordinating daily operations to keep the department running smoothly.