Housekeeping Supervisor - Guest Experience Leader

Crestline Hotels & Resorts; Orlando (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Crestline Hotels & Resorts is seeking a Housekeeping Supervisor to lead the housekeeping team at our Orlando property. You will supervise staff, ensure cleanliness standards, and coordinate tasks to maintain guest satisfaction.

Responsibilities include training staff, reviewing room status, handling guest complaints, and ensuring accurate record-keeping and safety procedures on shift. Experience in hotel housekeeping supervision and strong communication are required.

Qualifications

• High school diploma or GED required.
• Six months to one year of related supervisory experience.
• Excellent communication and customer service skills.

Responsibilities

• Supervise housekeeping staff and coordinate daily tasks.
• Resolve guest complaints to ensure satisfaction.
• Maintain cleanliness and organization of assigned work areas.
• Review room status and update on-time readiness.
• Train staff and provide performance feedback.

Skills

Supervisory skills

Guest service

Staff training

Communication

Education

High School Diploma or GED

Job description

Crestline Hotels & Resorts is seeking a Housekeeping Supervisor to lead the housekeeping team at our Orlando property. You will supervise staff, ensure cleanliness standards, and coordinate tasks to maintain guest satisfaction.

Responsibilities include training staff, reviewing room status, handling guest complaints, and ensuring accurate record-keeping and safety procedures on shift. Experience in hotel housekeeping supervision and strong communication are required.