Lead Housekeeping Supervisor - Elevate Guest Stay

Hilton; Mount Pleasant (SC); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Travel perks

Employee stock purchase

Paid parental leave

Care giving support

Crisis concierge

Mental health resources

Paid time off

Health & welfare benefits

Retirement plans

Job summary

Hilton in Mount Pleasant, SC seeks a Housekeeping Supervisor to lead daily housekeeping operations and deliver memorable guest experiences. You will supervise Room Attendants and Housepersons, ensure room readiness, and coordinate with engineering for maintenance needs, all while maintaining Hilton's hospitality standards.

This role emphasizes leadership, integrity, teamwork, and ownership as you manage schedules, inventory, and guest requests to keep our properties shining for every guest.

Qualifications

• Experience supervising housekeeping staff in hospitality settings.
• Strong communication and guest-service focus.
• Ability to manage schedules, training, and performance.

Responsibilities

• Supervise the housekeeping team: lead, train, oversee, and evaluate Room Attendants and Housepersons to ensure cleanliness and quality standards in guest rooms and public areas
• Oversee room readiness: assign, inspect, and verify room status, promptly reporting any discrepancies
• Oversee operational logistics: monitor work schedules, payroll reports, stock room and cart inventory, and the lost and found program
• Coordinate maintenance needs: partner with Engineering and Property Operations to address repair and maintenance issues
• Support housekeeping operations: perform Room Attendant and Houseperson responsibilities as needed to maintain service levels
• Delight our guests: address special guest needs in a timely, friendly, and professional manner

Skills

Hospitality mindset

Leadership

Integrity

Teamwork

Accountability

Job description

Hilton in Mount Pleasant, SC seeks a Housekeeping Supervisor to lead daily housekeeping operations and deliver memorable guest experiences. You will supervise Room Attendants and Housepersons, ensure room readiness, and coordinate with engineering for maintenance needs, all while maintaining Hilton's hospitality standards.

This role emphasizes leadership, integrity, teamwork, and ownership as you manage schedules, inventory, and guest requests to keep our properties shining for every guest.