Lead Housekeeper — Guestroom Quality Leader & Mentor

ESA Management, LLC

Pooler (GA)

On-site

USD 19,000 - 28,000

Full time

3 days ago
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Benefits offered by this job

Weekly Pay
Competitive Wages
Employee Recognition Programs
Employee Perks Program
Medical Insurance
Vision Insurance
Flexible Spending Accounts
Employer Paid Basic Life and AD&D
Employer Paid Long Term Disability
401(k) Savings Plan
Paid Time Off
Employee Assistance Program

Job summary

Extended Stay America in Pooler, GA is seeking a full-time lead housekeeping associate to support the management team in overseeing tasks, training, and standards within the housekeeping department.

Role emphasizes independent work with limited supervision and collaboration with the maintenance technician on preventive maintenance and deep cleaning programs, including guest room inspections and additional duties as assigned.

Qualifications

  • Read and speak English and comprehend simple instructions, short correspondence, and memos.
  • Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Always apply good judgment.
  • Support and assist daily activities of 3 plus housekeeping associates on staff.
  • Coach and train new and existing associates on company standards, guidelines and procedures.
  • Prioritize tasks and duties to ensure that daily housekeeping operations are performed at peak efficiency.

Responsibilities

  • Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests and associates.
  • Trains new and existing housekeepers, inspects guest rooms, and adheres to company standards, policies and procedures.
  • Ensures housekeeping carts, cart rooms, and laundry areas are maintained to company standard.
  • Works directly with the maintenance engineer to perform the guest room preventative maintenance/deep cleaning.
  • Performs daily housekeeping tasks in guest rooms and weekend out of room cleaning as needed.
  • Responsible for overall hotel cleanliness.
  • Motivates and drives company initiatives within the department.
  • Completes all required and annual ESU Training.
  • Schedules daily housekeeping assignment boards when needed.
  • Performs duties in housekeeping and laundry departments as needed.
  • And any other duties as assigned by the management team.

Skills

Read English
Math basics
Good judgment
Team support
Training others
Prioritization

Education

Hospitality experience

Job description

Extended Stay America in Pooler, GA is seeking a full-time lead housekeeping associate to support the management team in overseeing tasks, training, and standards within the housekeeping department.

Role emphasizes independent work with limited supervision and collaboration with the maintenance technician on preventive maintenance and deep cleaning programs, including guest room inspections and additional duties as assigned.

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