Lead Housekeeping Supervisor - Elevate Guest Experience

The Crescent Hotels Group; Newark (NJ); On-site; USD 42,000 - 52,000; Full time

Job summary

DoubleTree by Hilton Newark Airport, under Crescent Hotels & Resorts, seeks a Housekeeping Supervisor to lead daily cleaning operations and uphold safety and cleanliness standards. You will oversee room inspections, coordinate schedules, and ensure excellent guest experiences while protecting hotel assets.

You will coach staff, maintain inventory, and support emergency safety procedures, including adherence to health and sanitation policies. Weekend and holiday flexibility is required.

Qualifications

• Prior housekeeping supervision in a hotel setting preferred.
• Strong leadership and communication skills.
• Excellent attention to detail and quality standards.

Responsibilities

• Supervise housekeeping team and drive performance.
• Inspect rooms and public areas for cleanliness and brand standards.
• Assign daily schedules and coordinate guest requests.
• Manage supplies, inventory, and waste reduction.
• Respond to guest requests and resolve Service Recovery opportunities.

Skills

Leadership

Communication

Organizational skills

Attention to detail

Guest service

Problem solving

Multitasking

Independent work

Tools

Basic computer

Job description

DoubleTree by Hilton Newark Airport, under Crescent Hotels & Resorts, seeks a Housekeeping Supervisor to lead daily cleaning operations and uphold safety and cleanliness standards. You will oversee room inspections, coordinate schedules, and ensure excellent guest experiences while protecting hotel assets.

You will coach staff, maintain inventory, and support emergency safety procedures, including adherence to health and sanitation policies. Weekend and holiday flexibility is required.