Lead Housekeeping Manager – Hotel Standards & Ops

BENCHMARK; Oakland (CA); On-site; USD 70,000 - 75,000; Full time

Job summary

Pyramid Global Hospitality is seeking a experienced Housekeeping Manager for AC Hotel Oakland Downtown and Residence Inn Oakland Downtown in Oakland, CA. You will lead the housekeeping team to maintain the highest cleanliness standards across guest rooms and public areas, ensuring brand compliance and exceptional guest experiences.

The role requires strong leadership, organizational and communication skills, with 2+ years in hotel housekeeping management.

Qualifications

• 2+ years of housekeeping management experience in a hotel environment.
• Strong leadership, organizational, and communication skills.
• Knowledge of hotel housekeeping procedures and quality standards.
• Ability to work flexible hours, including weekends and holidays.

Responsibilities

• Supervise daily housekeeping operations.
• Inspect guest rooms and public areas for cleanliness and quality.
• Hire, train, coach, and schedule housekeeping staff.
• Manage inventory, supplies, and labor costs.
• Respond to guest concerns professionally and promptly.
• Ensure compliance with safety and sanitation standards.

Skills

Housekeeping management

Leadership

Organizational skills

Communication skills

Spanish language

Job description

Pyramid Global Hospitality is seeking a experienced Housekeeping Manager for AC Hotel Oakland Downtown and Residence Inn Oakland Downtown in Oakland, CA. You will lead the housekeeping team to maintain the highest cleanliness standards across guest rooms and public areas, ensuring brand compliance and exceptional guest experiences.

The role requires strong leadership, organizational and communication skills, with 2+ years in hotel housekeeping management.