Lead Housekeeping Floor Supervisor – Luxury Hotel

Hard Rock Hotel & Casino Atlantic City; Atlantic City (NJ); On-site; USD 57,859,000 - 74,390,000; Full time

Benefits offered by this job

Medical benefits

401K with match

Paid time off

Free meals

Job summary

Hard Rock Hotel & Casino Atlantic City is seeking a Housekeeping Floor Supervisor to elevate guest experience by supervising room cleanliness quality and daily operations. You will lead a team, inspect rooms, and ensure adherence to luxury standards and safety policies.

You will mentor staff, coordinate with management, and respond to guest requests to maintain the property’s renowned quality and service levels.

Qualifications

• Bilingual in Spanish preferred; ability to communicate in English for duties.
• Minimum 2 years of experience in hotel housekeeping.
• Strong time management and attention to detail are essential.
• Proficiency with basic computer/booking systems is expected.

Responsibilities

• Oversee and inspect room cleanliness quality across sections.
• Release rooms daily and perform standards tests.
• Coach and mentor housekeeping staff to maintain luxury standards.
• Ensure compliance with safety and ethics policies.
• Coordinate with management to meet guest requests and improve service.

Skills

Bilingual Spanish

English communication

Housekeeping experience

Time management

Detail oriented

Computer literacy

Team leadership

Education

High School diploma or equivalent

Job description

Hard Rock Hotel & Casino Atlantic City is seeking a Housekeeping Floor Supervisor to elevate guest experience by supervising room cleanliness quality and daily operations. You will lead a team, inspect rooms, and ensure adherence to luxury standards and safety policies.

You will mentor staff, coordinate with management, and respond to guest requests to maintain the property’s renowned quality and service levels.