Lead Housekeeping & EVS Operations

Compass Group USA; Memphis (TN); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Personal Leave

Job summary

Compass Group USA's ESFM division is seeking a Housekeeping Service Manager in Memphis, TN to support the EVS/housekeeping department and ensure high standards of cleanliness and customer service.

The role includes recruitment support, scheduling, project planning, staff supervision, and participation in quality assurance initiatives, requiring strong communication, budgeting awareness, and proficiency with MS Office. Flexible shifts and benefits apply.

Qualifications

• 4 years of support services, military, housekeeping, and/or facilities maintenance experience.
• 1 or more years of supervisory/management experience.
• Strong work ethic, intense drive, and initiative for quality and customer service.
• Excellent written and oral communication skills.
• Excellent problem-solving skills both one-on-one and in group situations.
• Ability to utilize a participative approach to managing staff.
• Understanding of budgeting processes and awareness of profit and loss concepts.
• Excellent administrative and organizational skills and an ability to prioritize.
• Ability to function appropriately under stressful conditions.
• CRCST or any other applicable sterile processing certification is preferred.
• Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.

Responsibilities

• Maintains a high level of cleanliness in assigned areas.
• Participates in recruitment and staff selection process.
• Assists with housekeeper scheduling.
• Assigns established work areas and or project duties.
• Plans and coordinates project work.
• Attends and participates in departmental staff meetings, development and training courses.
• Provides and monitors individual guidance and motivation to employees.
• Participates in facility Quality Assurance Program as required.
• Works with chemicals on a constant basis requiring special clothing or safety equipment.
• Assigns equipment to staff; monitors daily equipment use, cleaning and maintenance.
• Ensures that all equipment is clean and professional in appearance at all times.
• Assists housekeepers on an as needed basis.
• Performs other duties as assigned.

Skills

Supervisory experience

Customer service

Budget awareness

MS Office proficiency

Tools

MS Office suite

Job description

Compass Group USA's ESFM division is seeking a Housekeeping Service Manager in Memphis, TN to support the EVS/housekeeping department and ensure high standards of cleanliness and customer service.

The role includes recruitment support, scheduling, project planning, staff supervision, and participation in quality assurance initiatives, requiring strong communication, budgeting awareness, and proficiency with MS Office. Flexible shifts and benefits apply.