Bilingual Housekeeping Service Manager (EVS)

Compass Group USA; Fremont (CA); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Personal Leave

Job summary

Compass Group USA's ESFM division seeks a Housekeeping Service Manager to oversee the EVS/housekeeping department, ensuring operational excellence and superior service. The role requires strong leadership to manage staff, scheduling, audits, and compliance with safety standards.

The ideal candidate will be bilingual (Spanish/English), with 4+ years in support services or facilities maintenance and at least 1 year in supervisory roles, delivering quality service and customer satisfaction in a

Qualifications

• 4 years of support services, military, housekeeping, and/or facilities maintenance experience.
• 1 or more years of supervisory/management experience.
• Strong work ethic, intense drive, and initiative for quality and customer service.
• Excellent written and oral communication skills.
• Excellent problem-solving skills both one-on-one and in group situations.
• Ability to utilize a participative approach to managing staff.
• Understanding of budgeting processes and awareness of profit and loss concepts.
• Excellent administrative and organizational skills and an ability to prioritize.
• CRCST or any other applicable sterile processing certification is preferred.
• Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.

Responsibilities

• Maintains a high level of cleanliness in assigned areas.
• Fluent in Spanish and English is required.
• Participates in recruitment and staff selection process.
• Assists with housekeeper scheduling.
• Assigns established work areas and/or project duties.
• Plans and coordinates project work.
• Attends and participates in departmental staff meetings, development and training courses.
• Provides and monitors individual guidance and motivation to employees.
• Participates in facility Quality Assurance Program as required.
• Works with chemicals on a constant basis requiring special clothing or safety equipment.
• Assigns equipment to staff; monitors daily equipment use, cleaning and maintenance.
• Ensures that all equipment is clean and professional in appearance at all times.
• Assists housekeepers on an as needed basis.
• Performs other duties as assigned.

Skills

Bilingual Spanish-English

Supervisory experience

Customer service

Strong communication skills

Problem solving

Staff supervision

Tools

MS Office

Job description

Compass Group USA's ESFM division seeks a Housekeeping Service Manager to oversee the EVS/housekeeping department, ensuring operational excellence and superior service. The role requires strong leadership to manage staff, scheduling, audits, and compliance with safety standards.

The ideal candidate will be bilingual (Spanish/English), with 4+ years in support services or facilities maintenance and at least 1 year in supervisory roles, delivering quality service and customer satisfaction in a