HOUSEKEEPING MANAGER

ESFM® USA; Cincinnati (OH); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Health and Wellness Programs

Discount Marketplace

Job summary

A leading corporate facilities management division based in Cincinnati seeks a supervisor to oversee housekeeping operations. This role involves maintaining cleanliness, recruiting staff, and ensuring high-quality service. Candidates should have supervisory experience, excellent communication skills, and an associate degree is preferred. The position offers benefits like medical and retirement plans, with a salary range of $50,000 - $55,000. This is a full-time opportunity with a Monday to Friday schedule.

Qualifications

• 1+ years of supervisory/management experience.
• Strong initiative for quality and customer service.
• Excellent written and oral communication skills.

Responsibilities

• Maintain cleanliness in assigned areas.
• Participate in recruitment and staff selection.
• Assist with scheduling and quality assurance.
• Motivate employees and monitor equipment use.

Skills

Supervisory experience

Customer service

Communication skills

Problem-solving

Organizational skills

Computer skills (MS Office)

Education

Associate degree preferred

Job description

Location: Blue Ash, OH

Salary: $50,000 - $55,000

Shift: Monday - Friday 8 AM - 5 PM with occasional weekends

Job Summary

ESFM is the corporate Integrated Facilities Management division of Compass Group USA. In this role, you will assist in the successful operation and customer service of the EVS/housekeeping department, ensuring a safe, healthy, and sustainable environment for our clients and their employees.

Essential Duties and Responsibilities

• Maintain a high level of cleanliness in assigned areas.
• Participate in recruitment and staff selection.
• Assist with housekeeper scheduling.
• Assign established work areas or project duties.
• Plan and coordinate project work.
• Attend and participate in departmental staff meetings, development and training courses.
• Provide and monitor individual guidance and motivation to employees.
• Participate in facility Quality Assurance Program as required.
• Work with chemicals requiring special clothing or safety equipment.
• Assign equipment to staff; monitor daily equipment use, cleaning and maintenance.
• Ensure all equipment is clean and professional in appearance.
• Assist housekeepers as needed.
• Perform other duties as assigned.

Qualifications

• 1 or more years of supervisory/management experience.
• Strong work ethic, intense drive, and initiative for quality and customer service.
• Excellent written and oral communication skills.
• Excellent problem‑solving skills both one‑on‑one and in group situations.
• Ability to utilize a participative approach to managing staff.
• Understanding of budgeting processes and awareness of profit and loss concepts.
• Excellent administrative and organizational skills; ability to prioritize.
• Ability to function appropriately under stressful conditions.
• CRCST or other applicable sterile processing certification preferred.
• Proficient computer skills and knowledge of MS Office (Word, Excel, PowerPoint, Outlook, internet).

Education and Experience
Associate degree preferred.
2–4 years of support services in military, housekeeping, and/or facilities maintenance experience.

Benefits

• Medical
• Dental
• Vision
• Life Insurance / AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed remotely, please review the applicable paid time off benefits information.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/