Lead Housekeeping: Elevate Guest Experience and Cleanliness

Gale Hotel Miami; Miami Beach, Northern (FL, KY); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Gale Hotel Miami in Miami Beach is seeking a proactive Housekeeping Supervisor to lead our housekeeping team. You will assign tasks, monitor quality, train staff, and coordinate shifts to ensure spotless rooms and public areas.

You will handle guest requests, address complaints, and uphold safety and sanitation standards daily. Bilingual English/Spanish abilities are preferred; flexibility for weekends and holidays is required.

Qualifications

• Minimum 2 years of experience as a Housekeeping Supervisor in a hotel or similar role.
• Proficient in Microsoft Office applications.
• Experience using industrial cleaning equipment and products.
• Excellent organizational and team management skills.
• Ability to work evenings, weekends, and holidays.

Responsibilities

• Assign housekeeping tasks and inspect work to meet cleanliness standards.
• Provide training to housekeeping staff.
• Oversee staff daily.
• Check rooms and common areas for cleanliness.
• Schedule shifts and arrange replacements for absences.
• Address guest complaints and special requests.
• Inform management of equipment or furniture in need of repair.
• Ensure safety and sanitation policies are followed.

Skills

Team management

Microsoft Office

Communication

Organizational skills

Stamina

Flexibility

English

Spanish

Education

High School diploma or GED

Tools

Industrial cleaning equipment

Job description

Gale Hotel Miami in Miami Beach is seeking a proactive Housekeeping Supervisor to lead our housekeeping team. You will assign tasks, monitor quality, train staff, and coordinate shifts to ensure spotless rooms and public areas.

You will handle guest requests, address complaints, and uphold safety and sanitation standards daily. Bilingual English/Spanish abilities are preferred; flexibility for weekends and holidays is required.