Lead Housekeeper: Growth, Leadership & Stability

Reata Glen; California (MO); On-site; USD 32,000 - 33,000; Full time

Benefits offered by this job

PTO

Holidays

Medical

Dental

Vision

Life Insurance

401k with employer match

Tuition Assistance

On-demand pay

Job summary

Located in San Juan Capistrano, Reata Glen is seeking a Lead Housekeeper to oversee day-to-day Environmental Services operations in a brand-new CCRC retirement community in Orange County. The role emphasizes safety, resident relations, and maintaining a clean, sanitary environment.

The Lead Housekeeper will supervise staff, mentor team members, and support the Manager. A strong focus is placed on communication, infection control, and efficient schedule management, with a full benefits package

Qualifications

• Minimum of one-year of prior housekeeping lead or supervisory experience in a retirement community, hotel or health care setting.
• Minimum of two years of previous housekeeping experience.
• Knowledge of housekeeping and infection control procedures is required.
• Skill in the use of computer software including Microsoft Word and Outlook.
• Good oral and written communications skills.
• Ability to understand and follow instructions in English and communicate effectively with Residents.
• Perform simple arithmetic.
• Ability to communicate in Spanish a plus.

Responsibilities

• Provides team leadership by helping others and supervising staff when the Manager is absent or requests this help.
• Provides mentoring and provides guidance to the Housekeepers and Custodians.
• Drives department specific vehicles such as golf carts, sweeping machines and/or other light equipment to keep grounds clean.
• Monitors the performance of all housekeeping personnel through personal inspections and other quality control techniques; reporting any concerns to department leadership for follow-up.
• Assists with the scheduling of all apartment cleaning and special cleaning projects.
• Communicates daily duty assignments/schedules to housekeeping personnel.
• Unlocking and locking resident units as needed.
• Keeps cleaning equipment in good repair and reports any broken or malfunctioning equipment to their Manager.
• Performs all the duties and responsibilities of a Housekeeper and/or Custodian. Protects Community property/equipment and make sure there are no defects.
• Assists with annual deep cleaning projects and unit turnovers as needed.
• Notifies supervisors about any damages, deficits and disturbances.
• Deal with reasonable complaints/requests with professionalism and patience.
• Observes and notifies supervisor about noticeable changes in a Residents health, demeanor or disposition.
• Other duties as assigned by Department Director.

Skills

Lead supervision

Infection control

English communication

Spanish a plus

Tools

Microsoft Word

Outlook

Job description

Located in San Juan Capistrano, Reata Glen is seeking a Lead Housekeeper to oversee day-to-day Environmental Services operations in a brand-new CCRC retirement community in Orange County. The role emphasizes safety, resident relations, and maintaining a clean, sanitary environment.

The Lead Housekeeper will supervise staff, mentor team members, and support the Manager. A strong focus is placed on communication, infection control, and efficient schedule management, with a full benefits package