Lead Host - Elevate Guest Experience & Team Growth

Tiny Boxwoods Productions; Houston (TX); On-site; USD 32,000 - 40,000; Full time

Job summary

Tiny Boxwoods Productions in Houston, TX is seeking a highly skilled Lead Host to join our team. The ideal candidate will manage the floor and flow of reservations and walk-ins, ensuring guests receive outstanding service from arrival to seating.

As Lead Host, you will lead, train, and mentor hosts, maintain an organized host area, and coordinate with managers. Proficiency with OpenTable is required to optimize seating and guest experience in a fast-paced restaurant environment.

Qualifications

• Strong communication and leadership abilities.
• Proficient with OpenTable for reservations.
• Ability to manage reservations and guest flow.
• Highly organized with attention to detail.
• Ability to train and mentor team members.

Responsibilities

• Manage floor and flow of reservations and walk-in guests.
• Control pace to optimize guest experience and table turnover.
• Lead, train, and mentor hosts for consistent service.
• Maintain a clean, organized, welcoming host area and front entrance.
• Communicate with managers and participate in manager meetings.
• Assign and manage table rotations for smooth operations.
• Take ultimate responsibility for guests from arrival to seating.
• Use OpenTable to manage seating efficiently.

Skills

Communication

Leadership

OpenTable

Multitasking

Organization

Mentoring

Job description

Tiny Boxwoods Productions in Houston, TX is seeking a highly skilled Lead Host to join our team. The ideal candidate will manage the floor and flow of reservations and walk-ins, ensuring guests receive outstanding service from arrival to seating.

As Lead Host, you will lead, train, and mentor hosts, maintain an organized host area, and coordinate with managers. Proficiency with OpenTable is required to optimize seating and guest experience in a fast-paced restaurant environment.