Lead Host

Tiny Boxwoods Productions; Houston (TX); On-site; USD 32,000 - 40,000; Full time

Job summary

Tiny Boxwoods Productions in Houston, TX is seeking a highly skilled Lead Host to join our team. The ideal candidate will manage the floor and flow of reservations and walk-ins, ensuring guests receive outstanding service from arrival to seating.

As Lead Host, you will lead, train, and mentor hosts, maintain an organized host area, and coordinate with managers. Proficiency with OpenTable is required to optimize seating and guest experience in a fast-paced restaurant environment.

Qualifications

• Strong communication and leadership abilities.
• Proficient with OpenTable for reservations.
• Ability to manage reservations and guest flow.
• Highly organized with attention to detail.
• Ability to train and mentor team members.

Responsibilities

• Manage floor and flow of reservations and walk-in guests.
• Control pace to optimize guest experience and table turnover.
• Lead, train, and mentor hosts for consistent service.
• Maintain a clean, organized, welcoming host area and front entrance.
• Communicate with managers and participate in manager meetings.
• Assign and manage table rotations for smooth operations.
• Take ultimate responsibility for guests from arrival to seating.
• Use OpenTable to manage seating efficiently.

Skills

Communication

Leadership

OpenTable

Multitasking

Organization

Mentoring

Job description

We are seeking a highly skilled and motivated

Tiny's No. 5 Lead Host

Location: Houston, TX 77005

We are seeking a highly skilled and motivated Lead Host to join our team in Houston, TX at Tiny's No. 5. The ideal candidate will possess strong communication skills and demonstrate exceptional leadership abilities to manage the floor and flow of reservations and walk-ins effectively. As a Lead Host, you will play a critical role in maintaining the pace of the restaurant, ensuring guests receive outstanding service from the moment they arrive.

Key Responsibilities

• Manage the floor and flow of reservations and walk-in guests efficiently.
• Control and maintain the pace of the restaurant to optimize guest experience and table turnover.
• Be highly proficient in using OpenTable for managing reservations and seating.
• Lead, train, and mentor hosts to ensure consistent and excellent guest service.
• Maintain a clean, organized, and welcoming host area and front entrance.
• Communicate effectively with managers and participate regularly in manager meetings.
• Assign and manage table rotations to ensure smooth operations and guest satisfaction.
• Take ultimate responsibility for ensuring guests are well taken care of from arrival to seating.

Required Skills

• Strong communication and interpersonal skills.
• Proven leadership and team management experience.
• Proficient in OpenTable or similar reservation management systems.
• Ability to manage multiple tasks and maintain composure in a fast-paced environment.
• Excellent organizational skills and attention to detail.
• Ability to train and mentor team members effectively.

If you are passionate about hospitality and have the skills to lead a dynamic host team, we encourage you to apply for this exciting opportunity.