Lead Host

Glass & Vine; Town of Florida, Northern (NY, KY); Hybrid; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Company parties

Dental insurance

Employee discounts

Tuition assistance

Job summary

Bayshore Club is seeking a Lead Host to join our waterfront restaurant team in Coconut Grove. You will greet guests, assist with reservations, and guide seating while maintaining efficient table turnover.

The role requires OpenTable experience, strong communication, and the ability to stand for long periods. Full availability and excellent customer service are essential for success.

Qualifications

• High school diploma or GED preferred.
• Prior customer service experience in hospitality.
• OpenTable experience required.
• Must be able to stand for long periods.
• Full availability for shifts.

Responsibilities

• Greet customers as they walk into the restaurant.
• Assist guests with reservations and guide them to their table.
• Provide wait time estimates and seat guests in waiting area.
• Offer menus and answer initial questions.
• Optimize seating to balance workload for staff.
• Answer phones and schedule reservations for large parties.

Skills

Customer service

Interpersonal skills

Communication skills

Phone etiquette

Flexibility

OpenTable experience

Stand for long periods

Education

High school diploma or GED (Preferred)

Job description

Benefits:

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Company parties
• Dental insurance
• Employee discounts
• Tuition assistance

Bayshore Club is seeking a Lead Host to join a world-class team at our waterfront restaurant in Coconut Grove!

Responsibilities & Duties:

• Greeting customers as they walk into the restaurant
• Helping guests with reservations and guiding them to their table
• Giving guests accurate wait time estimates and seating them in the waiting area
• Providing customers with menus and answering any initial questions they may have
• Optimizing seating at different tables to ensure an even workload for wait staff
• Answering phones and scheduling reservations with large parties

Skills & Qualifications:

• High school diploma or GED (Preferred)
• Prior customer service experience in the hospitality industry
• Positive attitude and interpersonal skills
• Good communication skills and phone etiquette
• Flexibility when working alternating shifts
• Ability to stand for long periods of time
• OpenTable Experience Required
• Must have strong Open table background - full availability
• Hostess experience with large restaurants (300 seats or more) a plus

Grove Bay is an E-Verify and equal opportunity employer, you must show proof of eligibility to work in the U.S.