Restaurant Host

Marriott Lexington Griffin Gate Golf Resort & Spa; Lexington (KY); On-site; USD 17,000 - 22,000; Full time

Job summary

Marriott Lexington Griffin Gate Golf Resort & Spa is seeking a friendly Restaurant Host to warmly greet guests, manage seating, and assist with reservations to ensure a smooth dining flow. You will be the first friendly point of contact, helping guests feel welcome and informed from arrival through seating.

In this fast-paced role, you’ll collaborate with servers, manage waitlists, provide menus, and maintain a clean host stand while delivering exceptional guest experiences and supporting the

Qualifications

• Customer service or hospitality experience preferred.
• Excellent interpersonal and communication skills.
• Calm and professional in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Flexible hours, including evenings, weekends, and holidays.
• Friendly, approachable demeanor and guest-focused.

Responsibilities

• Greet guests and assist with seating arrangements.
• Manage reservations and waitlists to minimize wait times.
• Provide menus and answer questions about the restaurant.
• Coordinate with serving staff to ensure timely seating and service.
• Maintain cleanliness and organization of the host stand.
• Handle guest inquiries and resolve concerns promptly.
• Support front-of-house operations as needed.

Skills

Customer service

Hospitality

Interpersonal skills

Communication

Organizational skills

Teamwork

Guest focus

Adaptability

Tools

POS software

Reservation systems

Job description

Description

We are seeking a friendly and professional Restaurant Host to create a welcoming atmosphere for our guests and ensure a smooth flow of operations at our establishment. The ideal candidate will be the first point of contact for our patrons, demonstrating excellent communication skills and a positive attitude to enhance the dining experience.

Key Responsibilities:

• Greet guests warmly upon arrival and assist with seating arrangements


• Manage reservations and waitlists efficiently to minimize wait times


• Provide menus and answer initial questions about the restaurant and menu items


• Coordinate with the serving staff to ensure timely seating and service


• Maintain cleanliness and organization of the host stand and waiting area


• Handle guest inquiries and resolve any concerns promptly and courteously


• Assist with other front-of-house duties as needed to support team operations

Requirements

• Previous experience in a customer service or hospitality role preferred


• Excellent interpersonal and communication skills


• Ability to remain calm and professional in a fast-paced environment


• Strong organizational skills and attention to detail


• Ability to work flexible hours, including evenings, weekends, and holidays


• Friendly, approachable demeanor with a focus on guest satisfaction


• Basic knowledge of reservation systems and POS software is a plus

Join our dynamic team and be part of a vibrant restaurant culture that values teamwork, hospitality, and exceptional service. We offer opportunities for growth and development in a supportive environment dedicated to delivering memorable dining experiences.