Lead Healthcare Customer Service Representative

Prime Healthcare; Lewiston (ME); On-site; USD 23,000 - 29,000; Full time

Job summary

Central Maine Medical Center in Lewiston, ME is seeking a Lead Customer Service Representative to be one of the first contacts in our department. You will answer phones, process requests, and ensure every customer, patient, and coworker is treated professionally and warmly.

Requirements include a high school diploma, prior customer service or medical office experience, basic computer skills, and proficiency with Microsoft Office.

Qualifications

• High School Diploma or Equivalent.
• Previous Customer Service or Medical Office experience preferred.
• Intermediate Computer skills.
• Experience with Microsoft Office – intranet and Word documents.
• Ability to effectively communicate in English both orally and in writing.

Responsibilities

• Answer phones and process requests.
• Ensure customers, patients, and coworkers are treated professionally and friendl
• Lead role within the department as a primary point of contact.

Skills

Customer service

English communication

Phone handling

Microsoft Office

Education

High School Diploma

Tools

Microsoft Office

Job description

Central Maine Medical Center in Lewiston, ME is seeking a Lead Customer Service Representative to be one of the first contacts in our department. You will answer phones, process requests, and ensure every customer, patient, and coworker is treated professionally and warmly.

Requirements include a high school diploma, prior customer service or medical office experience, basic computer skills, and proficiency with Microsoft Office.